Access Associate (Full-time, Variable)

Rochester Regional Health • East Ridge, NY

6d • Onsite

About The Position

The Access Associate provides administrative support at Riedman Health Center, including greeting patients and their families, completing check-in and check-out procedures, and processing payments. As a first point of contact, the role requires a warm and inviting disposition. The position is full-time, 40 hours per week, with a Monday–Friday schedule between 8 a.m. and 8 p.m. and one Saturday per month.

Nice To Haves

• A two-year degree or equivalent combination of education and work experience.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide directions as needed, and schedule appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage and obtain precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed