Patient Access Representative Full-time, Variable shift

Adventist Health•Montebello, CA

3d•$25 - $30•Onsite

About The Position

Adventist Health White Memorial is hiring a full-time, regular Patient Access Representative for a variable shift, working eight-hour shifts onsite in Montebello, California. The role is responsible for timely and accurate patient registration, interviewing patients to collect pertinent account information, verifying insurance, calculating and collecting patient liability amounts, and obtaining required treatment signatures. The representative answers questions and explains policies, checks physician orders and attaches them to patient records, prepares paperwork for distribution to the appropriate unit or department, and escorts patients or arranges an escort when needed.

Requirements

High school education, GED, or equivalent is preferred.
Associate’s or technical degree, or an equivalent combination of education and related experience, is preferred.

Nice To Haves

High school education, GED, or equivalent.
Associate’s or technical degree, or an equivalent combination of education and related experience.

Responsibilities

Register patients accurately and in a timely manner.
Interview patients to obtain pertinent account information.
Verify insurance, select the correct health plan, and research information to ensure accuracy.
Calculate and collect patient liability amounts.
Enter authorization information accurately as needed.
Obtain all necessary signatures for treatment.
Answer questions and clearly explain policies.
Check for physician orders and attach them to the patient medical record to ensure patients receive appropriate tests.
Print and collate paperwork needed for each patient and distribute it to the appropriate unit or department.
Escort patients to their area or refer them to an available escort as needed.
Follow guidelines and instructions from senior staff.
Perform other job-related duties as assigned.