Patient Access Representative Part-time, Variable shift

Adventist Health•Simi Valley, CA
•$25 - $30•Onsite

About The Position

Adventist Health Simi Valley is seeking an onsite Patient Access Representative in Simi Valley, California. This is a regular part-time position with a variable shift and an 8-hour schedule. The representative is responsible for timely, accurate patient registration and interviewing patients to collect pertinent account information. The role includes verifying insurance, calculating and collecting patient liability amounts, obtaining required treatment signatures, and clearly answering questions and explaining policies. The representative also checks for physician orders and attaches them to the appropriate patient record, prepares and distributes patient paperwork, and escorts patients or refers them to an available escort as needed.

Requirements

  • High school education, GED, or equivalent is preferred.
  • Associate’s or technical degree, or an equivalent combination of education and related experience, is preferred.

Nice To Haves

  • High school education, GED, or equivalent.
  • Associate’s or technical degree, or an equivalent combination of education and related experience.

Responsibilities

  • Register patients accurately and on time, and interview them to obtain pertinent account information.
  • Verify insurance, select the correct health plan, research information to ensure accuracy, and enter authorization information as needed.
  • Calculate and collect patient liability amounts.
  • Obtain all necessary signatures for treatment.
  • Answer questions and explain policies clearly.
  • Check for physician orders and attach them to the patient medical record to ensure patients receive appropriate tests.
  • Print and collate paperwork needed for each patient and distribute it to the appropriate unit or department.
  • Escort patients to their area or refer them to an available escort as needed.
  • Follow guidelines and instructions from senior staff.
  • Perform other job-related duties as assigned.
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