Patient Access Representative Full-time, Variable shift

Adventist Health•Montebello, CA

3d•Onsite

About The Position

Adventist Health White Memorial is hiring a full-time Patient Access Representative for an eight-hour variable shift. The role is onsite in Montebello, California. The representative is responsible for timely and accurate patient registration, interviewing patients to obtain pertinent account information, verifying insurance, calculating and collecting patient liability amounts, and obtaining required treatment signatures. The role also includes answering questions and clearly explaining policies, checking and attaching physician orders to patient records, preparing paperwork for distribution to the appropriate unit or department, and escorting patients or arranging an escort as needed.

Requirements

High school education, GED, or equivalent is preferred.
An associate or technical degree, or an equivalent combination of education and related experience, is preferred.

Responsibilities

Register patients accurately and in a timely manner.
Interview patients to obtain pertinent account information.
Verify insurance, select the correct health plan, and research information to ensure accuracy.
Calculate and collect patient liability amounts.
Obtain all necessary signatures for treatment.
Answer questions and explain policies clearly.
Check for physician orders and attach them to patient records to ensure patients receive appropriate tests.
Enter authorization information accurately as needed.
Print and collate paperwork for distribution to the appropriate unit or department.
Escort patients to their area or refer them to an available escort as needed.
Follow guidelines and instructions from senior staff.
Perform other job-related duties as assigned.