Access Associate

Rochester Regional Health•Park Ridge, NJ
•$18 - $20

About The Position

The Access Associate provides administrative support in a healthcare setting, including greeting patients and their families, completing check-in and check-out procedures, and processing payments. The role is the first point of contact for patients and requires a warm, inviting disposition. The position is full-time at Unity OBGYN at Park Ridge in the Womens Health department, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m.

Requirements

  • Intermediate computer skills.
  • Excellent customer service and communication skills.

Nice To Haves

  • A two-year degree or an equivalent combination of education and work experience is preferred.

Responsibilities

  • Manage incoming calls and provide necessary information.
  • Greet patients, provide direction as needed, and schedule patient appointments.
  • Complete patient registration according to departmental policy.
  • Verify insurance eligibility and coverage and obtain precertification or authorization when applicable.
  • Collect and process payments when applicable.
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