Access Associate (Full-time, Days)
About The Position
The Access Associate provides administrative support in a healthcare department, serving as the first point of contact for patients and their families. The role includes greeting patients, completing check-in and check-out procedures, scheduling appointments, and processing payments. It also involves managing incoming calls, completing patient registration, verifying insurance eligibility and coverage, and obtaining precertification or authorization when applicable. The position is full-time, 40 hours per week, with a Monday–Friday schedule from 8:00 a.m. to 4:00 p.m., at the Allergy & Rheumatology - Greece department in Rochester, New York.
Nice To Haves
- A two-year degree or equivalent combination of education and work experience.
- Intermediate computer skills.
- Excellent customer service and communication skills.
Responsibilities
- Manage incoming calls and provide necessary information.
- Greet patients, provide direction as needed, and schedule patient appointments.
- Complete patient registration according to departmental policy.
- Verify insurance eligibility and coverage, and obtain necessary precertification or authorization when applicable.
- Collect and process payments when applicable.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
