Access Associate (Full-time, Days)

Rochester Regional Health • Rochester, NY

3d • Onsite

About The Position

As an Access Associate, you will provide administrative support by greeting patients, completing check-in and check-out procedures, and processing payments. You will be the first point of contact for patients and their families, so a warm and inviting disposition is important. The position is full-time, 40 hours per week, with a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. It is located at 2365 South Clinton Avenue, Suite 100, Rochester, NY 14618.

Requirements

• Intermediate computer skills.
• Excellent customer service and communication skills.

Nice To Haves

• A two-year degree or an equivalent combination of education and work experience.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide direction as needed, and schedule appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed