Academic Support Specialist (0078624T)

University of Hawaii•Honolulu, HI

2d•Onsite

About The Position

Under the guidance of the program director, this role is responsible for the operations of the Doctorate in Professional Educational Practice (EdD) program. The specialist will assist with executing and monitoring program budgets and expenses, fiscal and procurement operations, and program-related travel. They will also plan and coordinate program events, facilitate course scheduling, assist with recruitment and hires, and coordinate program contracts and agreements. A key aspect of the role involves actively searching for grant funding, supporting grant proposal writing, and executing grant implementation and evaluation. The specialist will facilitate communication with the program's stakeholder network, maintain program materials, and collaborate with others to advertise EdD events. They will contribute to the overall effectiveness and efficiency of the EdD program and attend trainings as needed. The use of innovative technological, evaluative, fiscal, or other tools to enhance program operations is expected, along with other assigned duties.

Requirements

Possession of a baccalaureate degree in business administration, education, social sciences, or related field and 2 year(s) of progressively responsible professional experience with responsibilities in managing programs in higher education and/or student services; or any equivalent combination of education and/or professional work experience.
Functional knowledge of principles, practices and techniques in the area of managing programs in higher education and/or student services.
Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with managing programs in higher education and/or student services.
Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in academic programs in higher education.
Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
Demonstrated ability to operate a personal computer and apply word processing software.
Capability to establish, lead, and maintain effective working relationships with internal and external organizations, groups, stakeholders, and individuals to build and sustain an active, thriving EdD Network.
Demonstrated ability to develop and/or utilize innovative practices—technological, evaluative, fiscal, others—to enhance program operations.
Verified capacity to optimally manage multiple tasks, personnel, stakeholders, and other programmatic activities.
Functional experience in managing and executing fiscal, procurement, and travel operations in accordance with established guidelines and policies.
Operational understanding of facilities, event planning and execution, academic course scheduling, and program marketing and promotion.
Working knowledge of how to create, generate appropriate forms, track progress of, and complete execution of contracts, grants, and personnel matters.
Demonstrated ability to identify operational issues/problems and root causes, collaboratively create an action plan to resolve the problem, implement, monitor, and adjust if needed the plan of action, and assess the resolution to the problem.
Experience utilizing innovative technologies (e.g., computers and programs, OWLS and other visual/auditory tech to improve program operations).

Nice To Haves

At least two years of supervisory experience.
Extensive knowledge of community, secondary, and post-secondary educational systems and operations.
Experience in providing direct programmatic services to communities throughout the State of Hawai'i.
Working familiarity with Native Hawaiian communities, agencies, and organizations.
Functional experience in managing and executing fiscal, procurement, and travel operations in accordance with UH and College of Education guidelines.

Responsibilities

Responsible for the operations of the Doctorate in Professional Educational Practice (EdD) program under the guidance of the program director.
Assists with executing and monitoring program budgets and expenses, fiscal and procurement operations, and program-related travel.
Plans and coordinates program events/gatherings, including securing facilities, coordinating IT access for online events, and executing meal orders.
Facilitates and monitors scheduling of courses by assisting the program director, EDEA Department Chair, and Outreach College.
Assists with active recruitments and hires.
Coordinates and executes program contracts and agreements.
Actively searches for appropriate grant/foundation/extramural funding.
Supports the writing of grant proposals and executes grant implementation, evaluation, and deliverables.
Facilitates and monitors positive communications with the program's stakeholder network.
Maintains adequate levels of program swag and makana.
Works with others to effectively advertise EdD events.
Works collaboratively within the program and with others beyond the EdD and communicates regularly, appropriately, and in a timely manner.
Professionally addresses concerns and issues related to the EdD.
Contributes in positive and meaningful ways to the effectiveness and efficiency of the EdD program.
Attends trainings, workshops, and conferences as needed/required to enhance optimal program operations.
Utilize innovative technological, evaluative, fiscal, or other tools to enhance program operations.
Other duties as assigned.