Academic Program Specialist

University of Maryland Global Campus•Adelphi, MD

2d•Hybrid

About The Position

Under general supervision, independently coordinates the operational tasks involved in the day to day administration of one or more major academic programs such as Faculty Promotion and Tenure, Residency Recruitment and Training, Continuing Education, Professional Development, and Admission and Registration.

Requirements

Bachelor's degree
One year of experience in administrative staff work.
General knowledge of business English, spelling, and grammar.
General knowledge of and skill in the use of word processing, database, and spreadsheet software to produce documents and maintain information.
Skill in performing basic mathematical computations.
Ability to present statistical material in table, chart, or graph form.
Ability to plan, organize, and prioritize multiple tasks and assignments.
Ability to handle confidential and sensitive matters with tact and discretion.
Ability to communicate effectively orally and in writing.
Ability to understand and follow oral and written instructions.
Ability to establish and maintain effective working relationships.
Ability to operate computers and other office equipment.
Ability to train, supervise, and evaluate personnel.

Responsibilities

Receives, screens, and responds to inquiries on the phone or in writing. Provides general information about the program such as admission requirements, basic academic policies, and general program content.
Coordinates administrative processes involved in supporting academic programs which typically include recruitment, selection, admission, registration, orientation, and progression of students, residents, or participants.
Ensures that all required forms and documentation are complete. Compiles, updates, and maintains all records related to assigned administrative processes.
Provides administrative support to the committee which administers the appointment, promotion, and tenure review of faculty.
Assists in planning and coordinates all activities involved in organizing lectures, conferences, seminars, workshops, symposiums, and special events such as staff retreats.
Participates in all efforts to promote and publicize the program such as recruitment fairs and professional conferences.
Assist in the design, edits, and prepares drafts of marketing, public relations, and other informational materials. Coordinates printing and publication requirement with University or other external resources.
Collects and enters information needed for database and tracking system on program activities. Compiles statistics, presents these in table or chart format, and prepares reports for program evaluation, compliance, and survey participation purposes.
Prepares, organizes, and disseminates class or conference schedules, course descriptions, outlines, syllabus, handouts, and other similar materials through close coordination with faculty.
Serves as a liaison between students, residents, or faculty and department staff regarding payroll, benefits, reimbursements, and other administrative matters. Assists with travel, housing, and visa requirements.
Assists in the preparation of grant and contract and project proposals.
Maintains and monitors the budget. Records details of financial transactions and processes documents such as invoices, vouchers, receipts, reimbursements, and requisitions. Prepares financial statements and summaries.
Assists with program evaluation activities and recommends ways to efficiently utilize space, equipment, and personnel resources.
May supervise the activities of clerical staff including establishing priorities, training, and evaluating performance.

Benefits

14 days of paid vacation
15 days of sick leave
3 personal days
16 paid holidays (17 during general election years)
Access to health care, medical with vision, dental, and prescription plans for both individuals and families
Subsidized state of Maryland medical and prescription benefits (for Contingent II employees working average 30+ hours/week)
Stipend to assist in the purchase of a health plan (for Contingent II employees working average 20-29 hours/week)
Term Life Insurance
Accidental Death and Dismemberment Insurance
Long-Term Disability (LTD) Insurance
Retirement stipend equal to 7.25 percent of their base salary
Supplemental retirement account (SRA)
401(k)
403(b)
457(b)
Various Roth options
Tuition Remission at UMGC or at University of Maryland College Park (immediate eligibility for CII employees)
Undergraduate tuition remission for spouses and dependent children after two years of service