Academic Program Specialist

University of South Florida•Saint Petersburg, FL

5d•$21 - $21

About The Position

The Academic Program Specialist performs specialized administrative work in support of the Muma College of Business, St. Petersburg Undergraduate Office. The position coordinates assigned undergraduate programs and serves as a point of contact for students, prospective students, advisors, and faculty regarding course management and enrollment, program requirements, policies and procedures, and other administrative matters. The work involves program implementation under general supervision and a wide variety of medium-complexity office and clerical duties. The specialist may assign work to or supervise student or temporary (OPS) employees. The position requires the ability to run inquiries, queries, and standard reports from university systems such as BANNER/OASIS, FAST, and GEMS, and to produce documents using word-processing and spreadsheet software.

Requirements

High school diploma or equivalent.
Four years of experience in office or administrative positions; appropriate college coursework or vocational/technical training may substitute at an equivalent rate.
Ability to conduct inquiries, queries, and standard reports using university systems such as BANNER/OASIS, FAST, and GEMS.
Ability to produce documents using word-processing and spreadsheet software.
Employment eligibility in the United States.

Nice To Haves

Proficiency in Microsoft Suite, especially Word and Excel.
Understanding of shared drives.
Ability to learn USF system software and apply that knowledge to other areas that assist the program.
Attention to detail.

Responsibilities

Support student administration by preparing tuition waivers, processing course permits, maintaining student files and records, conducting graduation checks, and completing other student-related administrative requirements.
Support departmental recruitment and admissions by preparing correspondence and mailings to applicants and prospective students, maintaining applicant records, and organizing information for faculty review.
Communicate with students about academic programs, prerequisites, and course selection; notify students of substandard academic grades and issues; schedule appointments; and prepare student files for advising.
Support instruction by administering course syllabi, class materials, exams, and course evaluations; processing course schedules; maintaining course inventory; and performing related tasks.
Enter information into the BANNER/OASIS student database system.
Fulfill human resources administrative requirements for appointment of graduate and teaching assistantships.
Create informational materials, recruitment brochures, and website content describing departmental programs.
Plan and coordinate college events, including orientation, check-in, and cleanup; create flyers; market events across campus; coordinate guests and volunteers, parking arrangements, and meals.
Perform other administrative duties as assigned in support of the department’s academic mission.