Academic Services Manager - Graduate Psychology

Regent University•Virginia Beach, VA

3d•$45,000 - $50,000•Onsite

About The Position

The Academic Services Manager serves as the primary customer service point of contact for students, University personnel, and other relevant publics interacting with the Department of Graduate Psychology. The role provides management, organization, accreditation, and administrative support for the operation of the department. The position coordinates academic operations with other university departments and personnel, maintains program records and databases, supports tracking of academic and clinical training data, and provides administrative and clerical support to Graduate Psychology programs. It also coordinates graduate assistant and teaching/research assistant hiring, supports course scheduling and related reporting, and plans and executes department and College of Health and Behavioral Sciences events. The position is located in Virginia Beach, Virginia, with a listed salary range of $45,000–$50,000. Regent University offers benefits to regular faculty and staff working at least 30 hours per week.

Requirements

Bachelor's degree required.
Prior experience in higher education administration and/or professional or educational administration.
Ability to interact well with students, staff, faculty, and the public; strong interpersonal skills.
Ability to work with minimal supervision, recognize when consultation is needed, and demonstrate self-motivation, organization, and strong communication.
Ability to maintain confidentiality and exercise strict discretion with program information.
Ability to communicate clearly and professionally with faculty, staff, students, and other university departments.
Ability and willingness to work independently and as part of a team.
Dependability, a positive and adaptable disposition, a personable manner, professional appearance, discretion with staff and students, and a service-oriented approach.
Commitment to Regent’s core values of Excellence, Innovation, and Integrity.

Nice To Haves

M.A. in a relevant field preferred.
Proficiency in standard administrative software such as the MS Office suite.
Aptitude for learning higher-education software such as Banner, Canvas, Cognos, and Degree Works.

Responsibilities

Coordinate academic operations with university departments and personnel to support effective operations and compliance with accreditation, state, and institutional policies or requirements.
Maintain program records, accreditation reporting items, and databases as assigned by the Department Chair, Program Directors, and/or Dean.
Assist faculty, the Director of Clinical Training, and EPC with tracking data for probe courses, clinical courses, and clinical placements, including sites, supervisors, and clinical paperwork.
Provide administrative and clerical support to Graduate Psychology programs as assigned by the Chair or Program Directors.
Coordinate hiring of department graduate assistants and teaching and research assistants.
Assist the Department Chair and Program Directors in creating, maintaining, and proofreading course rotations, course schedules, textbook assignments, and syllabus continuity; coordinate course scheduling and reporting as required by central departments.
Plan, organize, and execute CHBS events, including PsyD events, commissioning, and PsyD/MS ceremonies, and assist with other CHBS event planning as needed.