Academic Advisor I or II (Multiple Positions)

Metropolitan State University of Denver•Denver, CO

5d•Hybrid

About The Position

The College of Letters, Arts, and Sciences at Metropolitan State University of Denver is hiring up to three Academic Advisors at the Academic Advisor I or II level. These positions require presence in Colorado on MSU Denver’s Auraria campus and follow a hybrid schedule, with in-person work and some remote opportunities subject to supervisor approval and program needs. Academic Advisors advise a caseload of students on degree requirements and long-term degree planning, helping them develop educational goals and define career paths. They monitor student progress and conduct targeted outreach to address potential barriers to retention and graduation. Advisors also participate in University-wide and unit-specific advising initiatives. At the Academic Advisor II level, the role additionally works with advising leadership, supervisors, and faculty and/or staff, as appropriate, to understand advising and retention data and student-success implementation strategies. Participation in recruiting events may be required. The position is full-time, exempt, and scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. Weekend work may be required on rare occasions for orientations. Travel is limited to professional development opportunities. Salary ranges are $49,000–$52,000 for Academic Advisor I and $52,000–$55,000 for Academic Advisor II. The roles are eligible for MSU Denver benefits.

Requirements

Academic Advisor I: Bachelor’s degree.
Academic Advisor I: Demonstrated experience in a professional setting helping others reach academic, professional, and/or personal goals.
Academic Advisor I: Demonstrated experience engaging with the educational needs of a diverse student population.
Academic Advisor I: Demonstrated problem-solving, prioritizing, and preparation skills.
Academic Advisor II: Bachelor’s degree.
Academic Advisor II: Consistently demonstrated thorough understanding and effective execution of Academic Advisor I responsibilities, with alignment to the operational commitments of the MSU Denver advising program.
Academic Advisor II: Experience using computer-based student information systems, such as Ellucian Banner, PeopleSoft, or CampusVue.
Academic Advisor II: Demonstrated experience with advising techniques or approaches at an accredited institution.
Academic Advisor II: Demonstrated experience engaging with the educational needs of a diverse student population.
Academic Advisor II: Demonstrated problem-solving skills.
Must be able to work in Colorado on MSU Denver’s Auraria campus.
Required application materials include a resume and a cover letter describing relevant experience and interest in the position.

Nice To Haves

Academic Advisor I: Master’s degree in Higher Education, College Personnel, Counseling, or an academic discipline.
Academic Advisor I: Experience using computer-based student information systems, such as Ellucian Banner, PeopleSoft, or CampusVue.
Academic Advisor I: Bilingual English/Spanish proficiency is desirable.
Academic Advisor II: Master’s degree in Higher Education, College Personnel, Counseling, or an academic discipline.
Academic Advisor II: Demonstrated experience accessing, understanding, and/or using student data for successful outcomes.
Academic Advisor II: Bilingual English/Spanish proficiency is desirable.
Academic Advisor II: Experience assisting with developing and/or leading trainings, workshops, or presentations.

Responsibilities

Conduct advising sessions and assist students with course selection, scheduling, and registration questions using advising-based technology.
Use curriculum knowledge to support students with long-term degree planning.
Prepare and maintain advising documentation in the current student success/customer management system.
Refer students to appropriate University resources.
Provide basic information related to career planning, financial literacy, admissions, and other applicable student needs.
Teach students to use electronic advising and registration tools, including Degree Progress Reports, Student Hub, and the Student Success Collaborative suite.
Participate in New Student Orientation sessions and registration events.
Participate in recruiting events when required.
Use advising-based systems to track and engage assigned students at risk of not being retained through Early Alert.
Deliver appropriate student-centered outreach.
Participate in retention initiatives.
Build knowledge of advising techniques and approaches.
Participate in University-wide and unit-specific advising professional development opportunities.
Serve on committees, councils, task forces, and similar groups where appropriate.
At the Academic Advisor II level, work with advising leadership, supervisors, and faculty and/or staff, as appropriate, to understand advising and retention data and student-success implementation strategies.
Perform other duties as assigned.