Academic Advisor I or II (Multiple Positions)

Metropolitan State University of Denver•Denver, CO

7d•$49,000 - $55,000•Hybrid

About The Position

The College of Letters, Arts, and Sciences at Metropolitan State University of Denver is hiring up to three Academic Advisors at the Academic Advisor I or II level. The positions require presence in Colorado on MSU Denver’s Auraria campus. Academic Advisors advise assigned students on degree requirements, course selection, and long-term degree planning; help students develop educational goals and career paths; monitor progress and conduct outreach to address barriers to retention and graduation; and participate in university-wide and unit-specific advising initiatives. Academic Advisor II also works with advising leadership, supervisors, and faculty and/or staff to understand advising and retention data and student success strategies. Participation in recruiting events may be required. The positions are full-time, exempt roles scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. The schedule offers hybrid flexibility, with in-person work and some remote opportunities subject to supervisor approval and program needs. Weekend work is rare and may be needed for orientations. Travel is for professional development opportunities only.

Requirements

Academic Advisor I: Bachelor’s degree.
Academic Advisor I: Demonstrated experience in a professional setting helping others reach academic, professional, and/or personal goals.
Academic Advisor I: Demonstrated experience engaging with the educational needs of a diverse student population.
Academic Advisor I: Demonstrated problem-solving, prioritizing, and preparation skills.
Academic Advisor II: Bachelor’s degree.
Academic Advisor II: Consistently demonstrated thorough understanding and effective execution of Advisor I responsibilities, aligned with the operational commitments of the MSU Denver advising program.
Academic Advisor II: Experience using computer-based student information systems, such as Ellucian Banner, PeopleSoft, or CampusVue.
Academic Advisor II: Demonstrated experience with advising techniques or approaches at an accredited institution.
Academic Advisor II: Demonstrated experience engaging with the educational needs of a diverse student population.
Academic Advisor II: Demonstrated problem-solving skills.

Nice To Haves

Academic Advisor I: Master’s degree in Higher Education, College Personnel, Counseling, or an academic discipline.
Academic Advisor I: Experience using computer-based student information systems, such as Ellucian Banner, PeopleSoft, or CampusVue.
Academic Advisor I: Bilingual English/Spanish proficiency is desirable.
Academic Advisor II: Master’s degree in Higher Education, College Personnel, Counseling, or an academic discipline.
Academic Advisor II: Demonstrated experience accessing, understanding, and/or using student data for successful outcomes.
Academic Advisor II: Bilingual English/Spanish proficiency is desirable.
Academic Advisor II: Experience assisting with developing and/or leading trainings, workshops, or presentations.

Responsibilities

Conduct advising sessions, assist students with course selection, scheduling, and registration questions, and use advising-based technology.
Apply curriculum knowledge to help students with long-term degree planning.
Prepare and maintain advising documentation in the current student success/customer management system.
Refer students to appropriate University resources.
Provide basic information related to career planning, financial literacy, admissions, and other needs.
Teach students to use electronic advising and registration tools, including Degree Progress Reports, Student Hub, and the Student Success Collaborative suite.
Participate in New Student Orientation sessions and registration events.
Participate in recruiting events when required.
Use advising systems to track and engage assigned students at risk of not being retained (Early Alert).
Deliver appropriate student-centered outreach and participate in retention initiatives.
Build knowledge of advising techniques and approaches and participate in university-wide and unit-specific professional development.
Serve on committees, councils, or task forces where appropriate.
For Academic Advisor II, work with advising leadership, supervisors, and faculty and/or staff to understand advising and retention data and student success implementation strategies.
Perform other duties as assigned.