Academic Advisor (Multiple positions)

California State University, Northridge•Los Angeles, CA

3d•$5,083 - $7,228•Hybrid

About The Position

Under general supervision, the Academic Advisor performs moderately complex professional academic advisement and provides individualized student support to students assigned to the College of Business & Economics Student Services Center/EOP. The advisor is part of a team serving new and continuing students, including specialized services for EOP students. The role includes identifying resources and referrals, monitoring academic progress, maintaining student records, participating in EOP programs, and contributing to workshops, events, training, and other activities that support student success and graduation. This is a regular, full-time position with a one-year probationary period. The schedule is 40 hours per week, Monday through Friday, and may include evenings and weekends. The position is currently hybrid, with four days in the office and one day remote; this arrangement may change based on student or operational needs. The anticipated hiring rate is $5,083 per month, with a classification salary range of $5,083–$7,228 per month.

Requirements

Equivalent to graduation from a four-year college or university in a job-related field.
Equivalent to two years of professional experience in a student services program area or related field.
A master's degree in a job-related field may substitute for one year of the required professional experience.
Additional specialized and relevant experience may substitute for the required education on a year-for-year basis.
Ability to apply developmental advising principles and techniques to individual student needs.
Strong interviewing, counseling, problem-solving, and student support skills.
Ability to interpret and apply University policies, procedures, and academic requirements.
Ability to effectively support multicultural, low-income, and educationally disadvantaged student populations.
Proficiency in student information and advising systems, including SOLAR/PeopleSoft and EAB Navigate.
Demonstrated experience working with multicultural/multi-ethnic populations and students who are historically low-income and educationally disadvantaged.

Nice To Haves

Direct experience with Educational Opportunity and TRIO Programs is highly desirable.

Responsibilities

Provide academic advisement to students assigned to the College of Business & Economics Student Services Center/EOP.
Serve on a team delivering services to new and continuing College of Business & Economics students, including specialized services for EOP students.
Work with students to identify activities, programs, and referrals that support their success at CSU, Northridge, and facilitate graduation.
Initiate and maintain caseload records and document student contacts.
Identify and help resolve student issues, determine service needs, apply and uphold University policy, complete appropriate University forms, and make referrals to College and University resources.
Monitor students' academic progress and provide individualized support.
Participate in EOP programs and contribute to workshops, events, training, and activities supporting student success and graduation.
Perform other duties as assigned.