Academic Advisor II

Tulane University • New Orleans, LA

5d

About The Position

Provides educational guidance and assistance to an assigned portfolio of students within the Tulane School of Social Work (TSSW), including recommending courses and determining appropriate education solutions. Maintains current student enrollment and student records. Serves as a member of TSSW’s Academic Affairs Team.

Requirements

• Bachelor’s degree and 2 years of relevant experience; OR a high school diploma or equivalent and 8 years of academic advising or closely related experience in an educational setting.
• Excellent organizational and interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with other positions and units within the University.
• Ability to make independent decisions related to student academic advising.
• Ability to work with confidential information protected under FERPA and other rules and regulations, and maintain confidentiality in all work performed.
• Knowledge of Microsoft Office or equivalent applications.
• Experience with a customer relationship management application such as Salesforce.
• Experience with a student information system database such as Banner.

Nice To Haves

• Advanced degree in a relevant field.
• Academic advising experience in higher education, including mentoring academic advising staff.

Responsibilities

• Provide educational guidance and assistance to an assigned portfolio of students.
• Recommend courses and determine appropriate education solutions.
• Maintain current student enrollment and student records.
• Make independent decisions related to student academic advising.
• Work collaboratively with other positions and units within the University.
• Handle confidential information in accordance with FERPA and other rules and regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level