Academic Advisor II

Texas A&M University System•Corpus Christi, TX

7d•Onsite

About The Position

Texas A&M University–Corpus Christi is hiring an Academic Advisor II in its Academic Advising department. Under general supervision, this position advises students on academic requirements for their chosen programs and reports directly to the Senior Academic Advisor. The advisor assists with course selection, registration, and major selection; interprets institutional, general education, and major requirements; and connects students with university resources. The role may also supervise projects. The position provides individual and group advising to current and prospective students, supports academic planning and student retention, monitors progress, and helps students make informed decisions and establish educational and career goals. It also contributes to campus retention initiatives, student engagement activities, special projects, professional development, and advising research. The position may require travel to advising conferences and work beyond normal office hours, including evenings and weekends.

Requirements

Bachelor’s degree.
Two years of experience advising students in higher education or related experience.
Intermediate skills in Microsoft Office Suite, databases, and spreadsheets.
Strong active-listening, written, and verbal communication skills.
Ability and willingness to work as a team member and independently.
Initiative, follow-through, tact, diplomacy, and sound judgment when working with students, parents, faculty, and administrators.
Attention to detail and ability to multitask in a fast-paced environment.
Ability to work beyond normal office hours, including evenings and/or weekends.
Ability to help students develop a sense of purpose and belonging and establish educational and personal goals.
Ability to attend and/or present at national conferences and implement applicable best practices across the unit.
Ability to use student information systems, degree-planning tools, and degree audits.
Ability to present information clearly and concisely, work cooperatively, handle sensitive information, and maintain confidentiality.
Proficient analytical, interpersonal, and organizational skills.

Nice To Haves

Three years of experience advising students in higher education.
Experience with Banner, Argos, Navigate 360, Laserfiche, and Degree Works.
Demonstrated knowledge of developmental academic advising methodologies.

Responsibilities

Provide academic advising grounded in NACADA practice and academic advising and student development theories.
Advise students on course selection, registration, academic planning, career and educational goals, university resources, transition to the university, and retention issues.
Document advising outcomes and maintain accurate student files in accordance with department, institutional, and confidentiality guidelines, including FERPA.
Advise current and prospective students in individual and group settings.
Prepare for appointments by reviewing academic records, confirming course work, communicating with academic departments about transfer equivalencies, and requesting the posting of approved transfer courses.
Process academic forms and follow up to ensure student records reflect the correct major, minor, concentration, and catalog year.
Interpret state, university, and college policies and procedures, and comply with applicable rules, regulations, and directives.
Advocate for student needs and communicate accurate, timely information about university, general education, and major requirements.
Monitor academic progress and implement interventions for students receiving academic alerts or needing support to maintain or improve academic standing.
Refer students to appropriate campus resources, programs, and services and help them make informed academic decisions.
Notify students of advising requirements when applicable conditions have or have not been met.
Prepare for and participate in recruiting activities, and prepare for, present, and advise at first-year student orientations.
Support retention efforts using Navigate, including requiring probationary and returning suspension or enforced-withdrawal students to schedule appointments and discuss university expectations and guidelines.
Lead workshops, seminars, and other student engagement activities across campus.
Lead and oversee special projects for the academic college or advising center.
Maintain professional working relationships with administrators, faculty, staff, students, and other constituents, and obtain needed documents from campus constituencies.
Collaborate with campus community members on student retention initiatives and contribute to appropriate committees and task forces.
Conduct research in academic advising and organize professional development activities.
Attend TAMU-CC commencement ceremonies.
May provide reports and data analysis on advising initiatives and special populations.
Mentor and build strong relationships with other advisors.
Perform other duties as assigned.

Benefits

Medical insurance, with employee-only coverage available for $0–$30 per month after the university contribution; the university covers up to 83% of premiums for listed coverage tiers.
Dental and vision insurance.
Life insurance, accidental death and dismemberment insurance, and long-term disability insurance.
Flexible spending account and day care spending account.
Dual Career Partner Program.
On-campus wellness opportunities.
Work Life Solutions, including counseling, work-life assistance, financial resources, and legal resources.
Public Loan Forgiveness and book scholarships.
Tuition coverage for up to 18 credit hours per fiscal year, subject to applicable rules.
Retirement through the Teacher Retirement System of Texas or Optional Retirement Plan, with voluntary tax-deferred account/deferred compensation options.
At least 8 hours of paid vacation time off per month.
8 hours of sick leave per month.
8 hours of paid birthday leave.
12–15 paid holidays each year.
Professional development opportunities.