Academic Advisor II

Texas A&M - Corpus Christi•Corpus Christi, TX

5d•Onsite

About The Position

Texas A&M University–Corpus Christi is hiring an Academic Advisor II in its Academic Advising department. Under general supervision, this position advises students on academic requirements for their chosen programs and reports directly to the Senior Academic Advisor. The advisor assists with course selection, registration, and major selection; explains institutional, core, and major requirements; and connects students with university resources. The role may supervise projects and includes academic advising, student success and retention initiatives, campus collaboration, reporting, and other assigned duties. The advisor provides individual and group guidance to current and prospective students on academic planning, career and educational goals, university transitions, and retention. Responsibilities include preparing for appointments by reviewing academic records, coordinating transfer-course equivalencies, processing academic forms, documenting advising outcomes, and maintaining accurate student files. The advisor monitors academic progress, supports students experiencing academic difficulty, contributes to orientations and recruiting activities, and leads workshops and special projects. The position also collaborates with campus colleagues, participates in committees and professional development, may analyze advising data, mentors other advisors, and attends university commencement ceremonies. The role requires a bachelor's degree and two years of experience advising students in higher education or related experience. Preferred qualifications include three years of higher-education advising experience, familiarity with specified university systems, and knowledge of developmental academic advising. The position is based in Corpus Christi, Texas. Travel to advising conferences may occur, and work beyond normal office hours, including evenings or weekends, may be required.

Requirements

Bachelor's degree.
Two years of experience advising students in higher education or related experience.
Intermediate skills in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, databases, and spreadsheets.
Strong active listening, written, and verbal communication skills.
Ability and willingness to work as a team member and independently.
Demonstrated initiative and follow-through; tact, diplomacy, and judgment when working with students, parents, faculty, and administrators.
Detail orientation and ability to multitask in a fast-paced environment.
Ability to work beyond normal office hours, including evenings and/or weekends.
Ability to help students develop a sense of purpose and belonging and establish educational and personal goals.
Ability to attend and/or present at national or regional advising conferences and implement applicable best practices across the unit.
Ability to use student information systems, degree-planning tools, and degree audits.
Ability to present information clearly and concisely, work cooperatively with others, handle sensitive information, and maintain confidentiality.
Proficient analytical, interpersonal, and organizational skills.

Nice To Haves

Three years of experience advising students in higher education.
Experience with Banner, Argos, Navigate 360, Laserfiche, and Degree Works.
Demonstrated knowledge of developmental academic advising methodologies.

Responsibilities

Advise current and prospective students individually and in groups on course selection, registration, academic planning, career and educational goals, university transition, resources, and retention.
Prepare for advising appointments by reviewing academic records, confirming course appropriateness, coordinating major-specific transfer equivalencies, and requesting approved transfer-course posting.
Process academic forms and follow up to ensure student records accurately reflect majors, minors, concentrations, and catalog years.
Interpret state, university, and college policies, procedures, and academic requirements, and comply with applicable policies and confidentiality requirements, including FERPA.
Document advising outcomes and maintain accurate and complete student files in accordance with disclosure guidelines.
Advocate for student needs and communicate accurate, timely information about institutional, general education, and major requirements.
Monitor academic progress and implement interventions for students receiving academic alerts or needing help maintaining or improving academic standing.
Notify students about advising requirements and help probationary and returning suspension or enforced-withdrawal students understand university guidelines and expectations, including scheduling appointments through Navigate.
Refer students to appropriate campus resources, programs, and services and help them make informed academic decisions and establish realistic goals.
Prepare for and participate in on- and off-campus recruiting activities and first-year student orientations; present and advise at orientations.
Lead workshops, seminars, and other student engagement activities, and lead or oversee special projects for the academic college or advising center.
Maintain professional relationships with administrators, faculty, staff, students, and other constituents; obtain documents needed for current and prospective students from campus constituencies.
Collaborate on student retention initiatives and serve on appropriate committees and task forces to advocate for students.
Research academic advising topics and organize professional development activities; attend or present at relevant professional conferences and apply relevant best practices.
Attend TAMU-CC commencement ceremonies.
Provide reports and data analysis on advising initiatives and special populations as needed.
Mentor and build strong relationships with other advisors.
Perform other duties as assigned.

Benefits

Medical insurance, with employee-only coverage listed at $0–$30 per month after the university contribution; the university covers up to 83% of premiums for other listed coverage tiers.
Dental and vision insurance.
Life insurance, accidental death and dismemberment coverage, and long-term disability insurance.
Flexible Spending Account and Day Care Spending Account.
Dual Career Partner Program.
On-campus wellness opportunities.
Work Life Solutions, including counseling, work-life assistance, financial resources, and legal resources.
Tuition benefits, including Public Service Loan Forgiveness information, book scholarships, and 100% tuition coverage for up to 18 credit hours per fiscal year, subject to applicable rules.
Retirement through the Teacher Retirement System of Texas or Optional Retirement Plan, with a voluntary tax-deferred account/deferred compensation plan available.
At least 8 hours of vacation paid time off each month.
8 hours of sick leave each month.
8 hours of paid birthday leave.
12–15 paid holidays each year.
Professional development opportunities.