ACA Endoscopy - Fulltime Days

Yale New Haven Health • Guilford, CT

3h

About The Position

The ACA provides patient-centered care under the direction of a Registered Nurse and as part of an interdisciplinary healthcare team. The role supports safe, high-quality care and an exceptional patient experience, respecting patients’ preferences, values, and needs. The ACA contributes to patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration, while demonstrating customer service and promoting a positive work environment.

Clinical responsibilities depend on the service area and scope of practice. They may include identifying patients, introducing themselves and explaining their role, escorting patients, preparing patients for visits through standardized rooming workflows, and performing tasks such as obtaining vital signs, height, weight, blood pressure, EKGs, specimens, phlebotomy, INR, pulse oximetry, and point-of-care testing. The ACA may also send and receive medical records, abstract new patient records into EPIC, and set up instruments and equipment according to department protocol.

Requirements

• At least a high school diploma or GED.
• Graduation from an approved, accredited postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training.
• Ability to communicate effectively with patients, families, peers, and the interdisciplinary team.
• Ability to adjust priorities and work plans based on patient, service/unit, and patient care team needs.
• Professional, appropriate, effective, and tactful written, verbal, and nonverbal communication.
• Ability to lift a minimum of 40 pounds.
• Ability to perform tasks requiring physical endurance and dexterity, and consistently use proper body mechanics.

Nice To Haves

• 12–18 months of prior experience as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in an outpatient clinical setting or relevant patient care environment.
• Clinical competency.
• Current medical assisting credential (certification or registration) acceptable to and recognized by the Connecticut Department of Public Health.

Responsibilities

• Provide coordinated, compassionate, culturally appropriate care that respects individual patient values, preferences, and needs.
• Obtain individual and age-appropriate care requirements from a registered nurse or licensed provider.
• Communicate effectively and professionally with patients, families, healthcare providers, and employees from diverse backgrounds.
• Work effectively as part of nursing and interdisciplinary teams, communicate concerns, and recognize personal limitations.
• Use equipment effectively to support quality and safe patient care and follow behaviors associated with high-reliability organizations.
• Achieve and maintain competencies in clinical applications used in the role.
• Demonstrate accountability and responsibility for clinical practice.
• Identify patients, introduce self and explain the UAP role, escort patients, and prepare them for visits using standardized workflows.
• Perform applicable rooming tasks, which may include vital signs, height, weight, blood pressure, EKG, specimen collection, phlebotomy, INR, pulse oximetry, and point-of-care testing.
• Send and receive patient medical records and abstract new patient records into EPIC.
• Set up instruments and equipment according to department protocol.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED