AB109 Case Manager Community Partnership for Families

Community Partnership for Families•Stockton, CA

6d•Onsite

About The Position

The AB109 Case Manager coordinates programming, services, and supports for people transitioning from custody or returning to the community after release, within an assigned geographic service area. The role aims to promote successful community re-entry and reduce the likelihood of recidivism. The Case Manager collaborates with clients, their families, correctional-system contacts, community partners, and informal service providers to develop and implement Community Re-entry Plans. Work includes client outreach, referrals and follow-up, community engagement, home visits, case documentation, data entry, and participation in training and evaluation activities. The position requires some travel and work in neighborhoods and other settings that may involve elevated risks. It is a full-time, non-exempt position; continued employment is contingent on funding.

Requirements

Bachelor’s degree in criminal justice, social work, or a related area and at least three years of experience working in a community-based or nonprofit organization; alternatively, at least five years of experience working with ex-offenders or related populations on reintegration into productive community life.
Thorough understanding of the challenges and barriers ex-offenders face after release, including psychological, logistical, financial, legal, stigma-related, family-related, and peer-related challenges.
Ability to work with ex-offenders and families from multiple ethnic backgrounds.
Reliability and responsibility in carrying out work and attending appointments as scheduled.
Ability to conduct home visits and meet participants in diverse and remote settings, including recovery environments and neighborhoods with crime, drugs, or violence.
Ability to assess surroundings and avoid potential dangers in risky environments.
Ability to learn the neighborhood-based Family Resource Center approach and apply family-support and protective-factor principles.
Knowledge of local community resources and involvement with grassroots, resident, or neighborhood organizations.
Ability to work with probation officers and other service providers, including developing multi-organization case plans.
Ability to manage and direct mentors working with clients.
Strong organization and time-management skills, including the ability to work under pressure.
Ability to identify strengths and possibilities rather than focusing on deficits.
Ability to facilitate multidimensional team meetings and work cooperatively with service systems while advocating constructively for change.
Basic word-processing proficiency or ability to learn it.
Excellent time management, report writing, community-building, and written, verbal, and interpersonal communication skills.
Ability to encourage and motivate others; work independently, multitask, set priorities, solve problems, and exercise sound judgment.
Ability to work in a team context and make presentations to groups.
Ability to work with children, youth, and families in a strengths-based context and engage in creative problem-solving under pressure.
Experience working in multicultural settings.
Competency or experience with PC systems, Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the Internet.
Administrative experience, strong organizational skills, accuracy, and willingness to adapt to changing situations.
Flexibility, a good sense of humor, and ability to work well with coworkers as a team player.
Reliable transportation and the ability to maintain a current driver’s license and insurance.
Ability to work occasional evenings and weekends as needed and to travel.
Ability to sit for extended periods; stand and walk for long periods; bend, reach overhead, grasp, push, pull, and lift or carry at least 30 pounds to waist height.
Ability to use a computer terminal/typewriter, standard office equipment, and a telephone; see and read screens and printed matter with or without vision aids; and hear and understand speech at normal levels and over the telephone.

Nice To Haves

Bilingual ability in Spanish, Pashto, Urdu, Hmong, Vietnamese, Cambodian, or Laotian.

Responsibilities

Initiate contact with ex-offenders referred by the correctional system, establish rapport, and communicate effectively.
Develop Community Re-entry Plans in collaboration with clients, families, and partner organizations.
Follow up on existing correctional-system referrals and engage clients in additional community- and family-oriented activities.
Build teams of informal and formal service providers to support clients in developing and carrying out re-entry plans.
Work with the Activities Coordinator or Parent Leader to organize community supports and activities that promote positive peer relationships, pro-social behavior, and protective factors.
Engage clients in activities at Family Resource Centers or other venues.
Work with informal providers, such as neighbors and church leaders, to ensure clients and families receive appropriate support.
Schedule appointments and send reminders to encourage clients to follow through on referrals and activities.
Conduct home visits and meet participants at diverse or remote sites, including residential recovery settings and high-risk neighborhoods.
Maintain accurate case files in a timely manner and according to professional standards and funder timelines.
Participate in data collection and evaluation processes as needed.
Enter file information into a database and check it for accuracy.
Complete daily case notes and ensure they are entered or mirrored in the database.
Participate in service-integration training, including cross-training.
Perform other duties necessary to support service integration and family-strengthening efforts.