A/V Technician (On Call) (37632)

Agua Caliente Casinos•Rancho Mirage, CA
•Onsite

About The Position

Responsible for installing and maintaining audio, video, lighting, media systems, and technical equipment used on casino and hotel properties. The role involves configuring and troubleshooting AV systems, maintaining equipment, tracking inventory, assisting with property-wide AV content programming, and supporting systems and events in coordination with vendors and internal departments. The technician provides daily project updates to the AV Manager and escalates issues as needed. The role must comply with applicable company controls and procedures, tribal regulations, and state, local, OSHA, and MSDS requirements.

Requirements

  • Basic to intermediate knowledge of audio, video, and control systems, including video conferencing platforms.
  • Proficiency in AV equipment setup, calibration, and troubleshooting.
  • Familiarity with networking concepts and protocols related to AV systems.
  • Effective communication and interpersonal skills for collaborating across departments.
  • Excellent organizational, computer, and customer-relations skills.
  • Flexibility to work outside regular business hours and travel to different locations as needed.
  • Ability to thrive in a fast-paced, rapidly changing environment.
  • Ability to work independently and in a team-oriented, collaborative environment.

Nice To Haves

  • Casino or hospitality services industry experience.

Responsibilities

  • Install, configure, and troubleshoot audio, video, conferencing, projection, display, and control-system equipment.
  • Perform daily maintenance and cleaning of equipment in AV racks, AV rooms, and permanently installed systems to maintain functionality and reliability.
  • Track equipment inventory daily to prevent company assets from being lost or damaged.
  • Keep up to date with emerging AV technologies, trends, and industry best practices.
  • Follow applicable state, local, OSHA, and MSDS regulations.
  • Respond strategically to the AV needs of the property.
  • Provide daily project status updates to the AV Manager and promptly escalate issues when necessary.
  • Assist with programming AV content across the properties, including rotational sports programming and music.
  • Coordinate with approved external vendors and internal departments to support efficient systems and events.
  • Comply with applicable Agua Caliente Casinos System of Internal Controls, Standard Operating Procedures, and Tribal Regulations.
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