A/V Technician (On Call)

Agua Caliente Casinos•Rancho Mirage, CA

3d•Onsite

About The Position

Responsible for installing and maintaining audio, video, lighting, media systems, and technical equipment used on the casino and hotel properties. The position involves configuring, maintaining, and troubleshooting audiovisual equipment and systems, supporting AV content programming, and coordinating with vendors and internal departments to support efficient system operation and events. The technician provides project status updates to the AV Manager and follows applicable company controls, procedures, and Tribal Regulations.

Requirements

Basic to intermediate knowledge of audio, video, and control systems, including video conferencing platforms.
Proficiency in AV equipment setup, calibration, and troubleshooting.
Familiarity with networking concepts and protocols related to AV systems.
Effective communication and interpersonal skills to collaborate with all departments.
Excellent organizational skills, computer literacy, and customer relations skills.
Flexibility to work outside regular business hours and travel to different locations as needed.
Ability to thrive in a fast-paced, rapidly changing environment.
Experience working independently and in a team-oriented, collaborative environment.
Ability to stand, move, and work throughout office areas and properties, including walking up to 1½ miles, climbing stairs, and sitting at a desk or workstation for the duration of the shift.
Ability to work in a smoke-filled environment, in subdued lighting for extended periods, and in extreme heat and cold weather.
Ability to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 pounds intermittently.
Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and multi-line telephone.

Nice To Haves

Casino or hospitality services industry experience.

Responsibilities

Install, configure, and troubleshoot audio, video, conferencing systems, projectors, displays, and control systems.
Perform daily maintenance and cleaning of equipment in AV racks, AV rooms, and permanently installed locations to ensure functionality and reliability.
Track and inventory equipment daily to prevent company assets from being lost or damaged.
Keep up to date with emerging AV technologies, trends, and industry best practices.
Follow applicable state, local, OSHA, and MSDS regulations.
Respond strategically to the AV needs of the property.
Provide daily project status updates to the AV Manager and promptly escalate issues when necessary.
Assist with programming AV content throughout the properties, including rotational sports programming and music.
Work with approved external vendors and internal departments to support system and event efficiency.
Comply with applicable Agua Caliente Casinos System of Internal Controls, Standard Operating Procedures, and Tribal Regulations.