A/R Processor 2

Zenith American Solutions•Arcadia, CA

1d•$26 - $29

About The Position

The Accounts Receivable Processor 2 provides account reconciliation and resolves customer inquiries for assigned Trusts, ensuring compliance with associated plans and company guidelines. The role has the minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) required by the job description and role. Duties may change at any time, with or without notice, and may include other duties as assigned.

Requirements

High school diploma or GED.
One year of experience working as a Level 1 Accounts Receivable Processor.
Proficiency with MS Office tools and applications.
Computer literacy and the ability to learn new applications and systems.

Nice To Haves

Experience working in a healthcare environment or for a third-party benefits administrator.
Bilingual English/Spanish verbal and written communication skills.
Proficiency with 10-key calculations.

Responsibilities

Handle billing inquiries by telephone, electronic modes, and in person from employers, providers, auditors, and client representatives.
Process COBRA payments, self-pay payments, refund requests, and cash receipts.
Receive and process new employer contracts, and maintain and update existing contracts.
Prepare and process incoming and outgoing contribution reports and reconcile reports to payments.
Research discrepancies, credits, retro-payments, and problems, and contact employers regarding discrepancies.
Submit deposits, request stop payments, and reconcile batch files, making corrections when needed.
Perform delinquency and payroll audit processing, including reporting, follow-up, and preparation for entry into the computer system.
Review, research, correct, and balance month-end edit reports.
Perform other duties as assigned.