988 Crisis Team Clinician/ Shift Supervisor (Clinician II)

Johnson County Kansas • Olathe, KS

3d

About The Position

Johnson County Mental Health Center is hiring an Overnight Shift Supervisor/988 Clinician for its 988 Crisis Team, which provides mental health crisis services primarily by phone. The team operates a 24/7 crisis line, participates in the National Suicide Prevention Lifeline Network (988), and is co-located in Johnson County’s Communication Center with Sheriff, Fire, and Med-Act 911 dispatch. It works closely with county first responders and other JCMHC programs. The center’s approach is grounded in the belief that people can learn, change, and grow, and in providing hope and promoting recovery through a strengths-based approach.

The Shift Supervisor provides clinical guidance and operational leadership to staff on the assigned shift, including coaching, mentoring, training, quality review, and input into evaluations and hiring. The role also provides crisis support by answering calls, chats, and texts; assessing risk and needs; developing safety plans; coordinating care; and documenting services. The supervisor collaborates with 988 leadership and community partners and may assist with crisis assessments for youth at the Juvenile Intake Assessment Center.

The schedule is three 12-hour shifts per week, Wednesday through Friday from 7 p.m. to 7 a.m., plus an 8-hour Saturday shift from 7 p.m. to 3 a.m. every other week. The 988 Shift Supervisor role adds up to an additional 5% to the salary offer, not to exceed the top of the pay range. Johnson County also offers a skill-based pay plan of up to $4,200 annually for staff with BSRB clinical-level licensure.

Requirements

• Master’s degree in Social Work, Counseling, Psychology, or another Human Services field.
• Kansas Behavioral Sciences licensure at the master’s level in the area of focus.
• Valid driver’s license with an acceptable driving record.
• Applicants who meet Kansas licensure requirements may be considered if Kansas licensure is obtained by the time of an employment offer and is pending confirmation at application.

Nice To Haves

• Kansas Behavioral Sciences license at the clinical level.
• One year of experience in the area of focus.

Responsibilities

• Provide clinical support and guidance to 988 Crisis Call Specialists.
• Lead clinical decision-making and oversee staff on duty within the parameters set by 988 leadership.
• Assume operational responsibility for the assigned shift.
• Assist with performance evaluations and the hiring process, and provide input on employment decisions for the assigned shift.
• Serve as a role model and positive representative of the department.
• Coach and mentor staff, support staff development, and assist with new-hire training.
• Review State Screening documentation and forward required documents to appropriate entities, including the District Attorney, state hospital, mental health center, or other inpatient hospitals.
• Coordinate care for Johnson County residents with law enforcement officers, hospitals, JCMHC treatment teams, and other community agencies.
• Oversee the acquisition and forwarding of required documentation for individuals needing voluntary or involuntary hospitalization.
• Assist with assessments of youth experiencing a mental health crisis at the Juvenile Intake Assessment Center.
• Attend meetings with or in place of the 988 Team Leader.
• Complete quality reviews for assigned staff to ensure work integrity and quality.
• Collaborate with 988 leadership to implement training and wellness curricula for 988 staff.
• Answer 24-hour crisis calls, chats, and texts, providing empathetic and compassionate support.
• Triage suicide risk and other safety concerns, assess needs, and recommend the least restrictive level of care.
• Develop safety plans and collaborate with JCMHC teams and community agencies to advocate for and address individuals’ needs.
• Conduct outreach calls to individuals identified as needing support.
• Complete and submit service documentation and assist with data collection in support of program goals.

Benefits

• Wonderful benefits.
• Retirement plans.
• Wellness incentives.
• Skill-based pay of up to $4,200 annually for staff with BSRB clinical-level licensure.
• The 988 Shift Supervisor role adds up to an additional 5% to the salary offer, not to exceed the top of the pay range.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level