988 Crisis Team Clinician/ Shift Supervisor (Clinician II)
About The Position
Johnson County Mental Health Center is hiring an Overnight Shift Supervisor/988 Clinician for its 988 Crisis Team, which provides mental health crisis services primarily by phone. The team operates a local 24/7 crisis line and participates in the National Suicide Prevention Lifeline Network (988). It is co-located in Johnson County’s Communication Center with Sheriff, Fire, and Med-Act 911 dispatch, and works closely with first responders and other JCMHC programs. The position reflects JCMHC’s strength-based approach of providing hope and promoting recovery. The schedule consists of three 12-hour shifts each week, Wednesday through Friday from 7 p.m. to 7 a.m., plus an additional 8-hour shift every other Saturday from 7 p.m. to 3 a.m. The Shift Supervisor provides clinical and operational leadership during the assigned shift, supervises and develops staff, reviews documentation and quality, and helps coordinate crisis response and care. The role also provides direct crisis support by phone, chat, and text, including risk triage, safety planning, outreach, and documentation. The position requires a master’s degree in a human services field and Kansas master’s-level behavioral sciences licensure in the relevant area. Clinical-level Kansas licensure and one year of relevant experience are preferred. Johnson County offers benefits, retirement plans, wellness incentives, and a skill-based pay plan that may provide up to $4,200 annually for eligible clinical licensure. The Shift Supervisor role adds up to 5% to the salary offer, subject to the top of the pay range.
Requirements
- Master’s degree in Social Work, Counseling, Psychology, or another Human Services field.
- Kansas Behavioral Sciences licensure at the master’s level in the area of focus; applicants who meet Kansas licensure requirements may be considered if licensure is obtained by the time of an employment offer and is pending confirmation when applying.
- Valid driver’s license with an acceptable driving record.
- Reference and background screening is required.
Nice To Haves
- Kansas Behavioral Sciences license at the clinical level.
- One year of experience in the area of focus.
Responsibilities
- Provide clinical support and guidance to 988 Crisis Call Specialists.
- Lead clinical decision-making and oversee on-duty staff within parameters set by 988 leadership.
- Assume operational responsibility for the assigned shift.
- Assist with performance evaluations and hiring, and provide input on employment decisions for the assigned shift at the 988 Center.
- Serve as a role model and positive representative of the department.
- Coach and mentor staff, support staff development, and assist with new-hire training.
- Review State Screening documentation and forward required documents to appropriate entities, coordinating care among citizens, law enforcement, hospitals, JCMHC treatment teams, and community agencies.
- Oversee acquisition and forwarding of required documentation for individuals requiring voluntary or involuntary hospitalization.
- Assist with assessments of youth in mental health crisis at the Juvenile Intake Assessment Center.
- Attend meetings with or in place of the 988 Team Leader.
- Complete quality reviews of assigned staff’s work.
- Collaborate with 988 leadership to implement staff training and wellness curricula.
- Answer 24-hour crisis calls, chats, and texts, providing empathic and compassionate support.
- Triage suicide risk and other safety concerns, assess needs, and recommend the least restrictive appropriate level of care.
- Develop safety plans and collaborate with JCMHC teams and community agencies to advocate for and support individuals.
- Conduct outreach calls to individuals identified as needing support.
- Document services provided and assist with data collection in support of program goals.
- Assist other departments during a declared emergency, as called upon.
Benefits
- Benefits
- Retirement plans
- Wellness incentives
- Skill-based pay plan of up to $4,200 annually for staff with BSRB Clinical Level licensure
- Up to an additional 5% pay for the 988 Shift Supervisor role, not to exceed the top of the pay range
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
