340B Implementation Specialist

Pillr Health•Boca Raton, FL
•Remote

About The Position

The 340B Implementation Specialist leads end-to-end onboarding and deployment of 340B systems for health systems and covered entities, guiding clients from kickoff through go-live and handoff to a Client Success Manager. The role helps ensure regulatory adherence, operational efficiency, accurate system configuration, and a smooth transition to ongoing client success. As the primary client contact during implementation, the specialist aligns data requirements, manages workplans and deliverables, coordinates stakeholders and internal resources, and provides training and user guidance. The position bridges 340B regulatory compliance and technology deployment to support successful, compliant launches and long-term program value.

Requirements

  • At least 3 years of experience in 340B program operations, compliance, or healthcare systems.
  • Strong project management abilities.
  • Strong client-facing communication abilities.
  • Strong technical coordination abilities.
  • Understanding of HRSA 340B regulations, covered entity requirements, and pharmacy operations.
  • Proficiency with MS Office and compliance/audit software.

Responsibilities

  • Lead full-lifecycle implementation of 340B compliance software for new clients.
  • Develop and manage detailed workplans, timelines, and deliverables.
  • Conduct weekly client touchpoints to track progress and resolve issues.
  • Coordinate internal resources and cross-functional stakeholders.
  • Define and communicate data specifications for system setup.
  • Review, validate, and troubleshoot client data files.
  • Collaborate with technical teams to ensure correct system configuration.
  • Ensure compliance workflows and documentation are properly structured.
  • Serve as the main client contact throughout implementation.
  • Provide training, walkthroughs, and user guidance.
  • Manage expectations and communicate milestones clearly.
  • Escalate and mitigate risks proactively.
  • Plan and execute go-live activities.
  • Confirm system readiness and client confidence before launch.
  • Deliver comprehensive handoff documentation to the Client Success team.

Benefits

  • Health insurance
  • Flexible Spending Account (FSA)
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid time off
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