340B Implementation Specialist
About The Position
The 340B Implementation Specialist leads end-to-end onboarding and deployment of 340B systems for health systems and covered entities, from kickoff through go-live and handoff to the Client Success team. The role aligns data requirements, manages implementation workplans, coordinates stakeholders, and configures systems to support regulatory compliance and efficient operations. It serves as the primary client contact throughout implementation and helps ensure programs launch successfully and are positioned for long-term value. The specialist provides client training and guidance, monitors milestones, resolves issues, and proactively escalates or mitigates risks. The role also plans go-live activities, verifies system readiness and client confidence, and prepares handoff documentation for Client Success. Performance is assessed through implementation timeliness, onboarding success, data accuracy and configuration quality, client satisfaction, go-live success, concurrent project support, training completion and adoption, and adherence to documentation standards.
Requirements
- At least 3 years of experience in 340B program operations, compliance, or healthcare systems.
- Strong project management abilities.
- Strong client-facing communication abilities.
- Strong technical coordination abilities.
- Understanding of HRSA 340B regulations, covered entity requirements, and pharmacy operations.
- Proficiency with MS Office and compliance or audit software.
Responsibilities
- Lead full-lifecycle implementation of 340B compliance software for new clients.
- Develop and manage detailed workplans, timelines, and deliverables.
- Conduct weekly client touchpoints to track progress and resolve issues.
- Coordinate internal resources and cross-functional stakeholders.
- Define and communicate data specifications for system setup.
- Review, validate, and troubleshoot client data files.
- Collaborate with technical teams to ensure correct system configuration.
- Ensure compliance workflows and documentation are properly structured.
- Serve as the main client contact during implementation.
- Provide training, walkthroughs, and user guidance.
- Manage client expectations and communicate milestones clearly.
- Proactively escalate and mitigate risks.
- Plan and execute go-live activities.
- Confirm system readiness and client confidence before launch.
- Deliver comprehensive handoff documentation to the Client Success team.
Benefits
- Health insurance
- Flexible Spending Account (FSA)
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
