2027 Intern - IT

Catalent Pharma Solutions • Madison, WI

14d • Onsite

About The Position

The 2027 Intern - IT will gain hands-on experience across multiple areas of information technology at Catalent’s Madison, Wisconsin site. The role supports network infrastructure, asset management, and end-user technical support, while contributing to documentation and process improvements. The intern will work with experienced IT professionals, participate in training sessions, and build an understanding of IT operations in a dynamic environment. The position is 100% onsite and runs during Summer 2027, Monday through Friday, 8 a.m. to 5 p.m.

Catalent’s Madison site is a biologics development and manufacturing facility supporting research through early- and mid-stage clinical production. Its work includes mammalian cell line engineering, drug substance biomanufacturing, and biopharmaceutical development.

Requirements

• Must be currently enrolled in a college or university program.
• Basic understanding of network infrastructure and IT hardware.
• Strong problem-solving skills and attention to detail, with solid analytical and documentation abilities.
• Excellent communication and teamwork skills.
• Eagerness to learn and adapt to new technologies and processes.
• May be required to frequently lift and/or move 0–10 pounds and occasionally lift and/or move up to 40 pounds.

Responsibilities

• Assist with switch replacements; conduct pre- and post-cutover testing; document network configurations; participate in downtime planning; and shadow engineers to learn MDF/IDF standards, including rack organization, cable management, and environmental requirements.
• Clean up and validate hardware inventory, maintain accurate CMDB asset records, support e-waste and decommissioning workflows, and identify asset-management process improvements.
• Develop an understanding of MDF and IDF structures, assist with routine maintenance, and help ensure the reliability and performance of distribution frame environments.
• Provide basic hardware and software troubleshooting and support, document common issues, and contribute to resolving user-reported problems.
• Create and update standard operating procedures, user guides, and technical documentation, and contribute to efficiency improvements across IT workflows and procedures.
• Participate in training sessions and workshops, and shadow IT professionals across roles to build technical competency and broaden IT operational knowledge.
• Perform other duties as assigned.

Benefits

• Defined career path and annual performance review and feedback process.
• Diverse, inclusive culture.
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives.
• Competitive paid time off plus 8 paid holidays.
• Community engagement and green initiatives.
• Medical, dental, and vision benefits effective day one of employment.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed