Valet Jobs

About The Position

Requirements

• Customer focused, action oriented, and committed to excellence
• Ability to function in a team-oriented setting and to work well on your own
• Valid driver's license, insurable driving record history, and the ability to drive vehicle
• Ability to pass an airport security clearance, with no arrest record within the last 10 years
• Strong sense of personal motivation and responsibility
• Excellent time management, communication, and customer service skills
• Excellent guest service and hospitality skills.
• Strong problem solving and listening skills.
• Minimum 1 year of experience in hospitality industry, including experience in guest and/or customer service (parking industry experience is a plus).
• Valid in-state driver’s license with a clean driving record, able to pass an MVR background test.

Nice To Haves

• parking industry experience is a plus

Responsibilities

• Greets arriving guests, provides courteous, efficient, and enthusiastic service for guest requesting valet parking.
• Checks and notifies guests of pre-existing damage to their vehicles.
• Records guest names, vehicle information and secures the guest keys for parking.
• Accommodates guests requiring special assistance and aid.
• Inspects vehicles for overall condition and notes any dents, missing parts, or distinguishing features.
• Identifies vehicle designated parking location and provides guest with vehicle claim check.
• Reports issues and/or potential problems which may have an impact on the security of guest vehicles and avoids traffic congestion and delays at entrances.
• Understands the legal ramifications of various actions that impact the valet service.
• Assist guests with all luggage.
• Responds to emergency situations when requested.
• Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.
• Responds effectively to guest inquiries, providing excellent guest service.
• Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Always keep valet area neat and tidy.
• Quotes prices for parking services for which money is received upon customer receipt.
• Utilize a golf cart to assist customers with their bags from the parking lot to the terminal.

Benefits

• Weekly Payroll
• Earn $200 –$400 per week in tips!