Seasonal Bell Person Summer 2026
About The Position
The Bell Person is responsible for welcoming all guests to the hotel in a professional manner. The duties and responsibilities for the Bell Person include, but are not limited to the following: Ensuring total guest satisfaction and comfort of guests, Transport of luggage and inspecting rooms as guests check in, Provides guests with information about local attractions, Greet all guests upon arrival, assist guests with luggage to their rooms promptly when checking in and upon checking out, Promote all hotel functions and facilities, Once in room provide the guest with the following information: basic telephone instructions, pay movie instructions, heating and air conditioning, laundry and dry cleaning procedures, radio, hairdryer, closets, internet usage, door lock and key use, room directory, and special features in suites, Offer to get ice for guest before departing room, Inform guest of your name and how late you are working, Thank the guest and offer them a pleasant stay, Upon the guests departure, offer to call the valet service to retrieve their car, Ask guest if they enjoyed their stay and if they will be returning, Hand off appropriately to the doorman/valet. Ensure doorman/valet knows who the luggage belongs to and that he/she knows the guests name, Assist guests by taking luggage to curb to meet their transportation, Thank guest for staying at the hotel, Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, entertainment, restaurants), Keep bell closet clean and neat, Polish and clean bell carts daily, Check laundry/dry cleaning in and deliver to rooms, Deliver faxes, messages, packages, flowers, and other items to the guests in their rooms, Deliver guest amenities to the rooms, Check and secure guests luggage until departure, Direct guests to various meeting rooms, Prepare delivery tray and deliver in-room dining orders professionally and promptly, Pick up trays from guest corridors, Notify guests by telephone of delivery of automobiles, packages or arrival visitors, Provide other assistance to guests as necessary to ensure highest quality of service, Report any damages, hazards, repairs and strangers in assigned areas, Other duties as assigned by supervisor.
Requirements
- Excellent interpersonal and communication skills
- Strong attention to detail
- Customer centric with excellent problem-solving and time management skills
- Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
- Proven leadership ability
- Present a high degree of professional work ethic and image
- High school graduate or equivalent
- Availability to work day, evening and night shifts any day of the week including weekends and holidays
Responsibilities
- Ensuring total guest satisfaction and comfort of guests
- Transport of luggage and inspecting rooms as guests check in
- Provides guests with information about local attractions
- Greet all guests upon arrival, assist guests with luggage to their rooms promptly when checking in and upon checking out
- Promote all hotel functions and facilities
- Once in room provide the guest with the following information: basic telephone instructions, pay movie instructions, heating and air conditioning, laundry and dry cleaning procedures, radio, hairdryer, closets, internet usage, door lock and key use, room directory, and special features in suites
- Offer to get ice for guest before departing room
- Inform guest of your name and how late you are working
- Thank the guest and offer them a pleasant stay
- Upon the guests departure, offer to call the valet service to retrieve their car
- Ask guest if they enjoyed their stay and if they will be returning
- Hand off appropriately to the doorman/valet. Ensure doorman/valet knows who the luggage belongs to and that he/she knows the guests name
- Assist guests by taking luggage to curb to meet their transportation
- Thank guest for staying at the hotel
- Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, entertainment, restaurants)
- Keep bell closet clean and neat
- Polish and clean bell carts daily
- Check laundry/dry cleaning in and deliver to rooms
- Deliver faxes, messages, packages, flowers, and other items to the guests in their rooms
- Deliver guest amenities to the rooms
- Check and secure guests luggage until departure
- Direct guests to various meeting rooms
- Prepare delivery tray and deliver in-room dining orders professionally and promptly
- Pick up trays from guest corridors
- Notify guests by telephone of delivery of automobiles, packages or arrival visitors
- Provide other assistance to guests as necessary to ensure highest quality of service
- Report any damages, hazards, repairs and strangers in assigned areas
- Other duties as assigned by supervisor
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
