Bell Person
About The Position
As a Bell Staff member at Cabot Cape Breton, you play a critical role in shaping the guest experience from the very first moment of arrival. More than luggage assistance, this role is about care, attentiveness, and anticipation—ensuring guests feel welcomed, supported, and genuinely looked after throughout their stay. You are often the first and last impression of the resort. Whether escorting guests to their accommodations, assisting with transportation, or responding to special requests, you will act as a trusted point of contact and a calm, friendly presence. Your awareness, professionalism, and willingness to go above and beyond will help create seamless, memorable experiences that reflect Cabot’s commitment to thoughtful, luxury hospitality. This role is ideal for someone who takes pride in helping others, notices the small details, and finds satisfaction in making guests feel comfortable, safe, and cared for.
Requirements
- Consent to a criminal background check as a condition of employment and an additional criminal background check every two years
- Ability to work a schedule that will involve day, evening, night, and weekend work
- Ability to interact with patrons who are impaired
- Ability to stand for long periods waiting for guests to arrive
- Ability to work outdoors in all weather conditions
- Ability to lift and carry golf clubs and luggage up to 50 lbs with occasional weight of 75 lbs
- Ability to ascend and descend stairs and ramps
- Ability to perform kneeling, scooping, pushing, pulling, bending, crouching, crawling and twisting
- Ability to safely operate a golf cart while transporting guests and luggage
Nice To Haves
- Valid driver’s license
- Strong verbal communication skills and a friendly, professional demeanour
- Verbal and written communication skills
- Strong interpersonal and problem-solving abilities in a calm and respectful manner
- Interest in knowing about local attractions and dining options
Responsibilities
- Escorting guests to their accommodations
- Assisting with transportation
- Responding to special requests
- Providing warm, courteous, and helpful assistance to guests
- Making guests feel welcome and ensuring their needs are met promptly and with a smile
- Handling guests' belongings carefully
- Following through on requests accurately
- Keeping shared spaces organized and presentable
- Sharing knowledge of local attractions and dining options with guests
- Collaborating effectively with other bell staff members and hotel staff
- Coordinating efforts to ensure seamless service and a positive atmosphere for guests
- Safely operate a golf cart while transporting guests and luggage
Benefits
- Access to learning & training opportunities to build your career
- $10 green fees
- Complimentary Family Golf Round
- Friends and Family Rates for Golf and Lodging
- Discounts in our Retail Shops & Restaurants
- Access to our Employee Assistance Program
- Subsidized Team Housing, based on availability
- Healthcare benefits for permanent and returning seasonal team members
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
