Teller Jobs

About The Position

Requirements

• Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc.; regular use of desktop computer and related banking software.
• Possess immediate skill level at word processing / typing; and basic skills using 10-key, alpha-numeric data entry and databases.
• Mental awareness, alertness and adaptability to office work routines.
• Must possess excellent time management skills and the ability to prioritize work.
• Must pay attention to detail.
• Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to effectively communicate information and respond to questions in person-to-person situations with customers, the general public and other employees of the company.
• Ability to add, subtract, multiply and divide numbers. Ability to perform such mathematical skills using money and other forms of measurement.
• Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.
• Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May obtain, present of discuss data, but only as it pertains to an immediate and specific assignment. No responsibility for obtaining cooperation or approval of action or decision.
• Regular contact with patrons, either within the office or in the field. May involve occasional self-initiated contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization.
• Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses or embarrassment to the company. The possibility for error is always present due to the requirements and repetition of the job.
• High school degree or GED equivalent; emphasis on office skills, customer service and cash handling; plus 3-6 months of related experience and/or training or equivalent combination of education and experience.

Responsibilities

• Provide excellent customer service at all times.
• Handle deposits, withdrawals, money orders, cashier checks, travelers checks and credit card advances.
• Maintain customer savings passbooks.
• Balance and maintain cash drawer.
• Perform opening and closing procedures as assigned.
• Close checking and savings accounts as necessary.
• Transfer funds.
• Process night deposits.
• Answer telephone in a courteous manner.
• Accept loan payments.
• Stock desk/teller supplies and order when necessary.
• Scan and balance daily teller work.
• Release of instant issue debit cards to customers.
• Process savings bonds being cashed in.
• Fill out CTRs as required.
• Fill and balance ATM Machine.
• Process teller transactions to/from vault and balance.
• Order/Sell vault cash to main bank and verify.
• Perform end of day recap.
• Keep workspace neat, clean, and clear of obstructions.
• Perform any other duties as assigned.