Systems Analyst Jobs

About The Position

Requirements

• Epic Cadence certification.
• At least 5 years of progressive experience supporting Epic Cadence, with demonstrated expertise in scheduling template design and access optimization.
• At least 5 years of experience analyzing access metrics, such as third next available and no-shows, and translating insights into actionable build and workflow improvements.
• At least 3 years of experience partnering with clinical and operational leaders to align scheduling and referral workflows with organizational access goals.
• At least 3 years of working knowledge of referral workflows and their integration with scheduling, including work queues, prioritization, and conversion to visits.
• Demonstrated ability to manage multiple competing scheduling and access initiatives in a fast-paced environment.

Nice To Haves

• Epic Referrals certification.
• Bachelor’s degree in Healthcare Informatics, Computer Science, Information Technology, or a related field, or equivalent experience in healthcare systems management.
• Experience with MyChart self-scheduling or digital patient access workflows.
• Experience configuring decision tree or decision support scheduling tools within Epic.

Responsibilities

• Partner with clinical and operational leaders to design and optimize Epic Cadence scheduling templates, improving access, utilization, and alignment to care delivery goals.
• Manage and prioritize multiple concurrent scheduling optimization requests across specialties and primary care, balancing local needs with enterprise access strategies.
• Work with operations to translate access objectives into sustainable template structures, standards, and scheduling workflows.
• Maintain and enhance scheduling build, including visit types, blocks, rules, and overrides, to ensure consistency, accuracy, and scalability.
• Identify opportunities for standardization and process improvement, partnering with operational teams to reduce variation and manual workarounds.
• Serve as a senior Cadence Access resource, supporting stakeholders with issue resolution, best practices, and scheduling optimization guidance.
• Partner with referral operations and access teams to align referral workflows with scheduling templates and ensure timely, appropriate patient access to care.
• Collaborate on referral optimization efforts, including work queues, prioritization, and routing, to improve conversion from referral to scheduled visit and reduce delays in care delivery.

Benefits

• Comprehensive benefits package, subject to eligibility requirements.
• Incentive and recognition programs.
• Equity stock purchase.
• 401(k) contribution, subject to eligibility requirements.
• Career development opportunities.