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The Division of Family & Community Services is hiring an energetic, detail-oriented Social Services Career Trainee for the Northside Family Community Resource Center. The trainee receives six to twelve months of on-the-job training to develop the knowledge and practical skills needed to manage public assistance cases, including TANF, earned-income cases, Medical Assistance No Grant (MANG) and Spenddown, Aid to the Aged, Blind and Disabled (AABD), Group Care, and SNAP. The position provides information to clients about changes to state welfare programs, work incentives, and child support services, and encourages participation in those programs. It also involves evaluating client requests, identifying special needs for referrals, updating case records and status changes, and translating procedures into Spanish for people who cannot speak or read English. The role is based at the Northside FCRC Office in Chicago, with headquarters reporting as needed based on operational requirements.
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Job Type
Full-time
Career Level
Entry Level

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