Social Services Career Trainee Jobs

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Social Services Career Trainee

State of Illinois•Chicago, IL
•Hybrid

About The Position

The Division of Family & Community Services is hiring an energetic, detail-oriented Social Services Career Trainee for the Northside Family Community Resource Center. The trainee receives six to twelve months of on-the-job training to develop the knowledge and practical skills needed to manage public assistance cases, including TANF, earned-income cases, Medical Assistance No Grant (MANG) and Spenddown, Aid to the Aged, Blind and Disabled (AABD), Group Care, and SNAP. The position provides information to clients about changes to state welfare programs, work incentives, and child support services, and encourages participation in those programs. It also involves evaluating client requests, identifying special needs for referrals, updating case records and status changes, and translating procedures into Spanish for people who cannot speak or read English. The role is based at the Northside FCRC Office in Chicago, with headquarters reporting as needed based on operational requirements.

Requirements

  • Knowledge, skill, and mental development equivalent to completion of four years of college, preferably with coursework in social science or a related field.
  • Ability to speak, read, and write Spanish at a colloquial skill level.

Responsibilities

  • Receive six to twelve months of on-the-job training to develop the skills needed to manage public assistance caseloads, including TANF, earned-income cases, MANG and Spenddown, AABD, Group Care, and SNAP.
  • Inform clients about changes to state welfare programs, work incentive programs, and child support services, and encourage client participation.
  • Receive training in managing earned-income cases and determining continued eligibility for TANF.
  • Translate functions and procedures into Spanish for individuals who cannot speak or read English, and communicate with the general public, advocacy groups, customers, and community organizations.
  • Evaluate client requests and identify special needs for referral to appropriate services.
  • Receive training in maintaining records and updating case status changes, including address, household composition, budget computations, SNAP eligibility, and medical eligibility.
  • Perform other duties as assigned or required that are reasonably within the scope of the position.

Benefits

  • Pension program
  • Group health, life, dental, and vision insurance
  • Three paid personal business days annually
  • Twelve paid sick days annually, with unused sick days carried over from year to year
  • Ten to twenty-five days of paid vacation annually, with ten days in the first year of employment
  • Thirteen paid holidays annually, and fourteen in even-numbered years
  • Flexible work schedules when available and dependent on the position
  • Twelve weeks of paid parental leave
  • Deferred Compensation Program supplemental retirement plan
  • Optional pre-tax Medical Care Assistance Plan and Dependent Care Assistance Plan
  • Eligibility for the Federal Public Service Loan Forgiveness Program
  • GI Bill training and apprenticeship benefits eligibility for qualifying veterans
  • Five percent salary differential for bilingual positions
  • Commuter Savings Program for Chicago employees

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Frequently Asked Questions

Common questions about Social Services Career Trainee careers and jobs.

Based on current job postings on Teal, the average Social Services Career Trainee salary in the US is approximately $67,000 per year, with a typical range of $57,000 to $77,000.
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