Service Advisor Jobs

About The Position

Requirements

• 3+ years of experience working in a service department; demonstrated experience consistently meeting performance metrics preferred
• Experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with off road, construction, lawn, or other AG heavy equipment
• Valid Drivers License and a safe driving record

Responsibilities

• Lead and enforce service department processes to ensure customer satisfaction and operational excellence.
• Own department performance, budgets, and goals aligned with company objectives.
• Execute service marketing plans and coordinate customer events, clinics, and field days.
• Oversee warranty and product program claims to ensure timely submission and maximum recovery.
• Schedule, assign, and manage workloads based on technician skill sets and capacity.
• Review work orders for accuracy, completeness, and proper billing.
• Train, develop, and evaluate service personnel; ensure training compliance and certifications.
• Manage fleet, tools, equipment, inventory, and shop organization.
• Maintain safety, cleanliness, and compliance with DOT and regulatory standards.
• Stay current on John Deere and competitive products.

Benefits

• Competitive pay based on your experience
• Excellent benefits including – Medical, Dental, Vision, and Accident Insurance, Short-Term Disability, Life Insurance, 401K with generous match...
• Progressive Paid Time Off and Paid Holidays
• Opportunities to grow – We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us.