Service Advisor Jobs

About The Position

Requirements

• Minimum 2 years of experience as an Automotive Service Advisor (required)
• Proven record of strong CSI performance
• Excellent communication, interpersonal, and active listening skills
• Strong attention to detail and accuracy in documentation
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment
• Problem-solving and analytical abilities
• Ability to pass all pre-employment testing to include: background checks, motor vehicle check and pre-employment drug test
• Ability to present a valid drivers' license

Responsibilities

• Greet customers promptly and professionally; gather and document vehicle information
• Schedule service appointments and manage the daily service flow
• Accurately write repair orders and clearly document customer concerns
• Conduct or coordinate test drives to verify issues when needed
• Review service history and inspect vehicles to recommend additional maintenance
• Educate customers on recommended services and maintenance requirements
• Provide accurate estimates for labor and parts
• Maintain consistent follow-up and deliver exceptional customer satisfaction

Benefits

• Medical
• dental
• vision
• additional benefits offered
• 401(k)
• Paid time off
• holidays