360 Mechanical Service Advisor
ServiceUp•Campbell, CA
•Remote
About The Position
ServiceUp Mechanical Service Advisors are the bridge between fleets and repair shops. From diagnosing needs to final documentation, we oversee the entire repair process with precision and transparency, ensuring every job is done right, on time, and at the right price. Our mechanical know-how builds trust, service keeps fleets loyal, and together we fuel customer satisfaction, repeat business, and company growth.
Requirements
- Attention to detail
- Passion for learning
- 2-5 years of SA experience
- Experience in multiple estimating softwares and communication platforms
Nice To Haves
- FMC experience
Responsibilities
- Be the customers advocate to ensure proper repairs
- Guide shops through repair process
- Document and communicate all information
Benefits
- Competitive pay with equity
- Medical, dental, and vision coverage
- Flexible PTO and company holidays
- Remote-friendly setup with home office support
- Learning and development budget
- Wellness stipend to support your health and well-being
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
