Server Jobs

About The Position

Requirements

• Must have strong working knowledge of the entire menu to ask guests leading questions.
• Possess superior phone etiquette.
• Keep calm under pressure.

Responsibilities

• Organize receipts and staple them to completed bags by matching check numbers of expo slips to receipts.
• Take credit card or cash payments car-side as necessary.
• Verify the guest’s name and order curbside before handing the bag to the guest.
• Keep an organized, running list of guests/cars that are waiting to pickup.
• Be present in curbside room at all times to watch for cars or answer curbside calls.
• Greet guests when they arrive in their cars.
• Communicate with guests about their order status.
• Communicate with Bagger about which orders are ready to come to the front.
• Answer all phone calls within 2 rings.
• Have knowledge of the phone system functions to transfer, hold, and page calls.
• Take orders and ring them in POS.
• Take payment over the phone.
• Keep credit card receipts organized in drawer.
• Accurately Bag all To-Go orders.
• Communicate with the kitchen staff about timing of food and/or items you still need.
• Communicate with the Curb person about which orders are ready to go to the front.