Security Specialist Jobs

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Social Insurance Specialist (Claims Specialist) (ICTAP) (Temp)

Social Security Administration•Silverdale, WA
•Onsite

About The Position

This temporary position is located in the Kitsap, Washington Field Office. The appointment is not to exceed one year, may be extended, and will not become permanent. Multiple work schedules are available, up to 40 hours. Claims Specialists interview members of the public to obtain, clarify, and verify information about initial and continuing eligibility for retirement, survivors, disability, health insurance benefits, and supplemental security income, including State supplements. They resolve discrepancies, clarify issues, and make final decisions concerning initial and post-entitlement benefits and payments. They also adjudicate and authorize entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by the Social Security Administration. This is a GS-11 position and is not a career-ladder position. The full performance level is GS-11. Applicants must be eligible under ICTAP and meet the stated qualification requirements.

Requirements

  • U.S. citizenship is required.
  • Proof of ICTAP eligibility is required; applicants must meet ICTAP eligibility criteria for the listed duty location and have held a GS-11 or above.
  • Applicants must have 52 weeks of specialized experience at the GS-9 level or equivalent, related to the work of the position. Examples include developing, examining, investigating, or authorizing claims under SSA benefits, health insurance, pension, income maintenance, or related programs.
  • Applicants must meet the time-in-grade requirement of 52 weeks at GS-9 or higher by the announcement closing date.
  • Applicants must pass the Competency Assessment Interview Process (CAIP) panel interview, demonstrating aptitude for meeting and dealing with the public, including clear speech, listening, establishing confidence, putting others at ease, and organizing and expressing thoughts clearly.
  • Applicants must meet all qualification requirements by the announcement closing date.
  • If applicable, male applicants born after December 31, 1959, must certify Selective Service registration or exemption.
  • ICTAP applicants must be well qualified; under numeric rating procedures, they must receive a rating of 85 or higher to be eligible for selection.

Responsibilities

  • Interview members of the public to obtain, clarify, and verify information about initial and continuing eligibility for retirement, survivors, disability, health insurance benefits, and supplemental security income, including State supplements.
  • Resolve discrepancies and clarify issues related to benefits and payments.
  • Make final decisions on initial and post-entitlement benefits and payments.
  • Adjudicate and authorize entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by SSA.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

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