Security Officer Jobs

About The Position

Requirements

• Must be a minimum of 18 years of age.
• High school diploma or GED equivalent required.
• Formal security or law enforcement training, schooling or certification required; related on the job experience may be considered in lieu of formal training.
• Previous security, military or civilian police officer training and/or experience required.
• Ability to read, analyze, interpret and comprehend technical procedures, government regulations, instructions, and correspondence/memos.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers or staff, guests and the general public.
• Ability to maintain confidential information.
• Attend required training sessions offered by the casino.
• Obtain required license(s).
• Perform duties in compliance with local laws and regulations.
• Take necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
• Have knowledge of the Property’s programs to address problem gambling.
• Consult with appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with state regulations and Systems of Internal Controls.
• Take appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
• Report any acts of wrongdoing on behalf of any staff member that they have knowledge of.

Responsibilities

• Attend daily briefings and meetings, being on time and participating in a positive manner.
• Ensure the smooth operation of the Security Department through following prescribed policies and procedures, adhering to and enforcing the Responsible Gaming Plan, and complying with Internal Control Policies and Procedures.
• Write reports in a clear and concise manner, noting only factual information without personal opinion.
• Respond to all non-routine incidents, taking appropriate actions and making proper notifications.
• Perform currency transports in accordance with casino procedures.
• Maintain a professional appearance.
• Communicate with other security personnel via two-way radios, using established "10-codes".
• Ensure quick, fair, and consistent results to customer complaints.
• Safeguard property assets.
• Administer CPR in First Aid situations.
• Adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including Title 31 Cash Transactions, Suspicious Activity Reporting, and Customer Identification requirements.
• Ensure the integrity of gambling, banking, count room, and cash handling procedures.
• Handle confidential information, reports, incidents, and materials properly.
• Ensure communication within the department, sharing information with Team Members.
• Inform the security senior management team of information necessary for the efficient operation of the casino.
• Deliver Hometown Hospitality and Fun, living the core values of Fun, Friendly, and Community.
• Conduct oneself in a gracious, kind, and warm manner that creates a sense of fondness, as well as a professional, courteous, and responsive manner, reflecting positively on the company and its core values of Fun, Family, and Community.
• Perform other duties as may be assigned by department and/or company management.