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Under the supervision of the Security Captain, the Staff Manager/Trainer is responsible for overseeing and coordinating a variety of security activities at the assigned job site. Duties include but are not limited to ensuring delivery of quality security services, training security officers and shift supervisors, facilitating site/client specific training, monitoring regulatory and contract compliance, conducting audits, providing administrative support for security operations, handling confidential materials, generating reports, and other. This is a working supervisor role who may assist with first line supervision of the assigned security workforce. This position requires a high attention to detail and accuracy, excellent customer service skills, sound judgment, and the ability to build effective partnerships with the client and customers. The role also involves complying with all DUS and client policies, procedures, and work rules, maintaining full working knowledge of DUS and site-specific policies, standard operating procedures (SOPs), approved facility security plan, and applicable laws. Essential functions include coordinating and/or enforcing security services, preparing/updating security procedures, providing client/site specific training, training the security workforce, inspecting and evaluating security officers, performing administrative duties, ensuring timely payroll submissions, data tracking, maintaining records, resolving routine problems, compiling records, filing, tabulating, posting information, scheduling appointments, maintaining regulatory compliance, assisting with interviewing/hiring/onboarding, acting as shift supervisor, utilizing clear communication, assisting with escalated security/emergency situations, ensuring notification to emergency responders, maintaining operations continuity, administering key control systems, and promoting a respectful workplace.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees

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