Salon Manager Jobs

About The Position

Requirements

• Valid current cosmetology license, to include a manager license as required by local (or state/provincial) cosmetology regulations
• Ability to work a flexible schedule, including nights and weekends and Holidays
• Ability to provide exceptional guest service and consistently perform quality services
• A team player with strong leadership qualities
• Ability to multi-task and work at a fast pace while demonstrating good judgment and time management skills
• Communicate effectively with salon team, peers, supervisors and guests
• Ability to read and analyze various salon reports
• Basic reading, writing, math and computer skills required

Nice To Haves

• Previous management experience
• Occasional overtime and overnight travel may be required
• Position may require working alone in the salon
• Occasional travel to mandatory meetings and training sessions, including overnight travel

Responsibilities

• Ensure salon team provides exceptional guest service
• Market the salon and grow the business
• Lead, coach and develop a team
• Ensure the salon schedules meet the needs of the business
• Manage and control expense
• Demonstrate strong technical ability
• Complete required administrative tasks
• Lead a team to accomplish sales goals
• Achieve personal productivity goals
• Create a culture consistent with PBBI culture and create an environment of development
• Build a high performing team that works together to achieve results
• Coach and develop the team through existing guest service training programs
• Collect or verify guest information during every visit
• Create weekly salon schedules and ensure the salon is adequately staffed
• Ensure salon team presents a professional appearance and a positive attitude
• Handle and resolve guest service issues to maintain guest loyalty
• Utilize existing business tools to attract and retain guests
• Coordinate promotional sales displays as directed
• Develop and maintain local business relationships
• Establish and maintain a positive working relationship with peers, salon personnel, as well as Wal- Mart, licensors, and beauty school
• Recruit, interview, hire, train and retain staff in partnership with your General Manager
• Create a positive work environment through motivation, recognition and coaching
• Use set monthly goals to create daily goals and objectives for team, measure performance and provide coaching
• Schedule and conduct staff meetings and technical workshops as required
• Document important conversations and incidents
• Effective control of salon payroll
• Effective control of salon operating costs such as supply and retail inventory, utilities, and maintenance costs
• Audit salon to ensure employees charge correctly for services and products
• Display a sound understanding and perform all available services in a competent, efficient and professional manner
• Train and provide guidance to employees on proper techniques for services offered
• Enforce and promote all policies, procedures and work rules
• Ensure closing procedures are adhered to and daily bank deposits are made
• Ensure that the assets of their salon are protected and that loss prevention policies are adhered to
• Ensure the cleanliness of the salon and that the salon complies with all applicable state and local sanitation rules
• Perform and delegate a variety of tasks related to salon operations, including but not limited to: answering telephones, stocking shelves, taking inventory, and other duties as assigned
• Ensure all staff licenses are current, valid and posted as required
• Ensure all items required by state and federal law are posted in salon as directed by company
• Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety
• Ensure salon is open for all posted hours covering any employees' shifts, if necessary

Benefits

• Eligible for up to a $500 sign on bonus once specific criteria has been achieved