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Patient Flow RN

CommonSpirit Health•Chattanooga, TN

About The Position

The Patient Flow Nurse optimizes patient movement throughout the hospital and supports efficient transitions between departments, units, and levels of care. The role aims to minimize wait times and maximize bed utilization by assessing bed availability, patient acuity, and discharge readiness, and by proactively managing admissions, transfers, and discharges. The nurse collaborates with multidisciplinary teams to resolve logistical challenges and prioritize patient movement according to clinical urgency and available resources. Success requires strong critical thinking, knowledge of hospital operations, exceptional communication, and calm, swift decision-making and mediation in dynamic situations. The nurse assesses patient information, including condition and admitting diagnosis, to determine appropriate hospital placement and ensure timely bed assignment using established admission-appropriateness criteria. The role manages communications with physicians, healthcare providers, and internal departments by phone, through the Epic electronic health record, and through systems such as Teletracking. Responsibilities also include communicating critical test results, facilitating follow-up actions, supporting after-hours emergent surgery scheduling, assisting with patient hand-offs and curbside consults, documenting information and communication, maintaining knowledge of hospital policies and procedures related to patient flow, and receiving and documenting verbal physician orders.

Requirements

  • Graduate from an accredited nursing program, required upon hire.
  • Registered Nurse: Tennessee, required upon hire.

Nice To Haves

  • Bachelor's degree in nursing.
  • Experience in bed management and electronic medical record systems.

Responsibilities

  • Assess patient information, including condition and admitting diagnosis, to determine appropriate hospital placement and make timely, efficient bed assignments using established admission-appropriateness criteria.
  • Assess bed availability, patient acuity, and discharge readiness to manage admissions, transfers, and discharges and optimize patient movement.
  • Manage inbound and outbound communication with physicians, healthcare providers, and internal departments by phone, Epic, Teletracking, and other communication systems.
  • Respond to inquiries promptly and disseminate critical information efficiently.
  • Communicate critical test results to appropriate healthcare providers and facilitate follow-up actions, including scheduling emergent surgeries after hours and making follow-up calls as needed.
  • Collaborate with physicians to facilitate patient hand-offs and provide clear, concise information.
  • Support curbside consults and assist with timely resolution of clinical issues.
  • Accurately document patient information and communications in Epic and other designated systems, including Teletracking.
  • Maintain up-to-date knowledge of hospital policies and procedures related to patient flow.
  • Accurately receive and document verbal physician orders, ensuring clarity and completeness.
  • Collaborate with multidisciplinary teams to resolve logistical challenges and prioritize patient movement based on clinical urgency and resources.

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