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Healthcare Coordinator, RN

The Indigo at Lansing•Lansing, MI

About The Position

The Healthcare Coordinator (RN) partners with the Community Director to ensure exceptional, people-centered care in a supportive senior living environment. The role leads and develops the resident care team, oversees care programs, ensures compliance with state regulations, and upholds company standards and HIPAA guidelines. The coordinator assesses residents’ needs and creates individualized service plans, coordinates resident care and related records, monitors medication management, and communicates with physicians, families, and staff about health concerns. The role also oversees staff recruitment, training, supervision, and evaluation; department budgets, schedules, and medical inventory; regulatory compliance and safety; and incident follow-up. The position provides 24/7 on-call support for resident emergencies and community needs.

Requirements

  • Registered Nurse (RN) with current state licensure.
  • Current CPR certification.
  • 4+ years of healthcare management experience in senior living, retirement communities, or long-term care.
  • Minimum 2 years’ experience supporting residents with dementia.
  • Strong leadership, organizational, and interpersonal skills.
  • Ability to work flexible schedules, including weekends and overnight coverage if needed.

Nice To Haves

  • Proven success leading and developing direct care staff.
  • Knowledge of state regulations, HIPAA, and the Nurse Practice Act.
  • Experience with Electronic Health Records (EHR) and clinical dashboards.
  • Ability to foster a positive, team-oriented, resident-focused culture.

Responsibilities

  • Assess residents’ needs and create individualized service plans.
  • Coordinate all aspects of resident care, including EHR and eMAR documentation.
  • Monitor medication management and complete regular reviews.
  • Communicate proactively with physicians, families, and staff regarding health concerns.
  • Recruit, hire, train, supervise, and evaluate Resident Assistants and healthcare staff.
  • Lead new hire onboarding, staff in-services, and ongoing training.
  • Ensure regulatory compliance, safety, and proper use of protective equipment.
  • Review, document, and follow up on incident reports.
  • Manage healthcare department budgets, staffing schedules, and medical inventory.
  • Provide 24/7 on-call support for resident emergencies and community needs.

Benefits

  • Competitive salary and bonus opportunities
  • Health, dental, vision, disability, and life insurance
  • 401(k) with match
  • Paid time off
  • Flexible hours
  • Employee assistance program
  • On-demand pay
  • Career growth in a fast-growing company

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