Rn Jobs in St Cloud

10,000 jobs found — updated daily

Team Lead - UM Regulatory & Compliance, RN (Remote)

Inland Empire Health Plan•Rancho Cucamonga, CA
•$91,250 - $120,910•Hybrid

About The Position

The Team Lead - UM Regulatory & Compliance, RN serves as a subject matter expert on prior authorization and letter review processes and as a first-line resource for clinical staff, helping ensure regulatory standards and LEAN project initiatives are met. Reporting to UM Regulatory & Compliance leadership, the role collaborates with UM leadership to manage daily clinical staff operations, oversee inventory, and ensure staff meet organizational expectations. It requires advanced knowledge of UM clinical operations for IPA and Plan delegates, LEAN rapid improvement events, and UM metrics to assess processes, identify gaps, and escalate issues promptly. The team lead helps ensure Plan standards are followed and works with Quality Assurance and supervisors to address gaps. The role supports IEHP’s Quality Program goals, including HEDIS, CAHPS, and NCQA Accreditation. The position is described as hybrid, with remote work on Mondays and Fridays and onsite work Tuesday through Thursday in Rancho Cucamonga, California.

Requirements

  • Associate’s degree in nursing from an accredited institution.
  • At least three years of experience in clinical utilization management processes.
  • Experience in an HMO or managed care setting.
  • At least two years of direct, hands-on clinical patient care experience in an acute care facility using an active RN license.
  • Advanced knowledge of UM policies, regulations, and processes.
  • Advanced knowledge of nationally recognized criteria, including Medicare Local Coverage Determination, Medicare National Coverage Determination, Milliman Care Guidelines, InterQual, and Apollo Managed Care Guidelines/Medical Review Criteria.
  • Advanced knowledge of Title 22, Title 10, DMHC, DHCS, CMS, and state regulatory requirements as they relate to UM and Health Plan correspondence.
  • Advanced knowledge of clinical nursing practice, standards of care, and medical terminology.
  • Advanced knowledge of medical necessity standards and benefit interpretation.
  • Strong clinical assessment and documentation skills, including accurate documentation of UM referral reviews.
  • Strong written and verbal communication skills.
  • Proficiency with computer applications, including word processing, databases, and spreadsheets; proficiency in Microsoft Office Suite.
  • Problem-solving skills and the ability to abstract and interpret medical information from clinical records.
  • Strong interpersonal skills.
  • Ability to communicate information and detailed instructions accurately and quickly to the public and staff.
  • Ability to manage a caseload efficiently, set priorities, work productively at speed, and work well under pressure.
  • Ability to work independently or as a team member.
  • High attention to detail in written and verbal work.
  • Ability to work well with physicians and nursing staff, internally and externally.

Nice To Haves

  • Bachelor’s degree in nursing from an accredited institution.
  • Bilingual English and an IEHP Threshold Language, with written and verbal skills.
  • Commercial Plan Coverage experience.
  • For internal candidates, preferably two years of experience working in the UM unit.

Responsibilities

  • Track inventory, workloads, and staff compliance with prior authorization requests.
  • Conduct quality audits of tools completed by UM Nurses and review corrective action plans submitted by delegates.
  • Partner with UM Clinical Regulatory leadership to review findings and implement improvements.
  • Serve as the primary point of contact for IPAs and delegates placed in concurrent review.
  • Communicate approval or rejection of concurrent review files and explain corrections required for files to pass.
  • Support UM Nurses by conducting secondary reviews of denial files for potential overturn based on medical necessity and escalate cases for medical director review.
  • Maintain advanced knowledge of departmental processes, systems, regulations, and compliance standards.
  • Monitor departmental standards, regulatory standards, and processes.
  • Collaborate with leadership to evaluate process outcomes, analyze gaps, and escalate concerns to supervisors or management.
  • Support leadership in evaluating UM Regulatory & Compliance metrics and their downstream and upstream effects within the department.
  • Adhere to and monitor processes established by LEAN events.
  • Raise inconsistencies to the leadership management team.
  • Participate in developing new processes through LEAN participation.
  • Communicate new processes and ensure team adherence.
  • Identify training gaps and collaborate with the training team on ongoing training needs.
  • Partner with Quality Assurance to identify knowledge gaps.
  • Participate in problem-solving gaps within teams and the department.
  • Help create efficient workflows, provide feedback on Job Aid development, and assist in validating workflows.
  • Continue learning to build and maintain knowledge of IEHP lines of business, products, and system requirements.
  • Perform other duties as required to support Health Plan operations and department business needs.

Benefits

  • Competitive salary
  • On-site state-of-the-art fitness center
  • Medical insurance with dental and vision
  • Life, short-term, and long-term disability options
  • Career advancement opportunities and professional development
  • Wellness programs promoting a healthy work-life balance
  • Flexible Spending Account for health care and childcare
  • CalPERS retirement
  • 457(b) option with a contribution match
  • Paid life insurance for employees
  • Pet care insurance

Build a Resume for Rn

The resume builder that gets results.

  • Get clear feedback so you look as qualified as you are
  • Align your resume with the job to get further in the process, faster
  • Take the guesswork out of resume writing

Explore Related Job Searches

© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service