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The Team Lead - UM Regulatory & Compliance, RN serves as a subject matter expert on prior authorization and letter review processes and as a first-line resource for clinical staff, helping ensure regulatory standards and LEAN project initiatives are met. Reporting to UM Regulatory & Compliance leadership, the role collaborates with UM leadership to manage daily clinical staff operations, oversee inventory, and ensure staff meet organizational expectations. It requires advanced knowledge of UM clinical operations for IPA and Plan delegates, LEAN rapid improvement events, and UM metrics to assess processes, identify gaps, and escalate issues promptly. The team lead helps ensure Plan standards are followed and works with Quality Assurance and supervisors to address gaps. The role supports IEHP’s Quality Program goals, including HEDIS, CAHPS, and NCQA Accreditation. The position is described as hybrid, with remote work on Mondays and Fridays and onsite work Tuesday through Thursday in Rancho Cucamonga, California.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree

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