Rn Care Coordinator Jobs

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Care Coordinator Complex RN - ED Days

2310 AU Medical Center, Inc.•Augusta, GA

About The Position

The RN Care Coordinator ED serves as the clinical lead for patient progression, medical discharge readiness, and routine clinical transition planning in the emergency department. The role partners with providers, the social work care coordinator, and the case management assistant to support efficient progression and safe transitions of care. The RNCC-ED coordinates clinical discharge planning, leads interdisciplinary collaboration, and drives progress toward discharge milestones. The position manages routine and clinically focused discharge planning, while the SWCC manages complex psychosocial, behavioral, legal, guardianship, homelessness, placement, and high-barrier discharges. The RNCC-ED participates in interdisciplinary rounds, supports throughput initiatives, and is cross-trained in Utilization Management and Clinical Documentation Integrity, with working knowledge of priority DRGs affecting organizational performance and reimbursement. The role also implements discharge planning for complex patients, assesses psychosocial risks and available resources, coordinates referrals and follow-up care, and partners with patients and families to support safe, appropriate, patient-centered transitions. It requires accurate, timely documentation and collaboration with the care team, financial counselors, and utilization management staff. The RN Care Coordinator contributes to professional development and departmental improvement, and may precept or mentor new employees and student interns.

Requirements

  • Bachelor's degree in Nursing, Associate degree in Nursing, or Nursing diploma.
  • Current RN license (single-state or multistate compact).
  • BLS certification, including an accepted equivalent listed in the posting.
  • At least 3 years of healthcare experience in an acute care setting, related field, skilled care, or community environment in care coordination.
  • At least 2 years of care coordination experience in an acute care setting.
  • Excellent written and verbal communication skills.
  • Maturity, self-confidence, objectivity, and a positive attitude.
  • Ability to work independently, handle stress and change, and function in a fast-paced environment.
  • Strong assessment, interviewing, organizational, and problem-solving skills.
  • Knowledge of local, state, and federal regulations.
  • Knowledge of community and statewide resources and programs.
  • Ability to collaborate with physicians, care team members, and patients and families across the continuum of care.

Responsibilities

  • Coordinate clinical discharge planning and patient progression toward clinical and discharge milestones.
  • Consult and collaborate in real time with ED and admitting providers regarding admission and documentation.
  • Complete initial assessments and progression-of-care documentation in a timely manner.
  • Identify, document, and escalate barriers or delays affecting disposition, throughput, and length of stay.
  • Implement discharge planning and provide timely resource information for complex patients.
  • Understand eligibility processes and criteria for private and public local, state, and federal resources to support safe transitions.
  • Respond to patient-assistance referrals from nurses, physicians, and the care team.
  • Participate in interdisciplinary rounds, confirm estimated discharge dates, and recommend appropriate levels of care at discharge.
  • Initiate and facilitate post-acute referrals through departmental processes.
  • Assess financial needs for patients requiring assistance with follow-up care throughout the continuum.
  • Partner with patients and families to support autonomous healthcare decisions and keep patient wishes central to discharge planning.
  • Arrange and facilitate family meetings when needed, and account for cultural or religious beliefs in care planning.
  • Assess psychosocial risk factors and availability of discharge resources based on preliminary screening.
  • Partner with the PAS, financial counselor, and/or UM nurse to assess insurance and coverage requirements.
  • Collaborate with patients, families, physicians, and other care team members to support care progression and discharge plans.
  • Maintain current, understandable medical-record documentation, including assessments, progress notes, interactions, services arranged or delivered, and avoidable days when applicable.
  • Maintain competency in Utilization Management and Clinical Documentation Integrity and collaborate with those teams on patient status, medical necessity, and documentation accuracy.
  • Maintain working knowledge of organizational priority DRGs and quality indicators, and support denial prevention and efficient resource utilization.
  • Lead and help facilitate interdisciplinary rounds and daily progression huddles; coordinate work among the SWCC and CMA.
  • Serve as a clinical resource to nursing staff, providers, and ancillary departments on discharge planning and care coordination.
  • Promote accountability for discharge readiness and transition planning activities.
  • Complete required competency assessments and education, support departmental goals, and participate in protocols, procedures, and performance improvement.
  • Assist leadership with precepting new hires, mentor newer employees, and serve as a preceptor or mentor for student interns.
  • Perform other duties as assigned and comply with Wellstar Health System policies, standards of work, and code of conduct.

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