Receptionist Jobs

About The Position

Requirements

• Ability to handle confidential information with discretion and professionalism
• Strong customer service and communication skills
• Empathetic, respectful, and professional demeanor
• Computer literate
• Ability to multitask and manage multiple responsibilities simultaneously
• Attention to detail

Nice To Haves

• 1 year of medical office experience preferred

Responsibilities

• Greet patients promptly and assist with any questions or concerns
• Arrange next appointments, diagnostic tests, or referrals as needed, ensuring compliance with insurance requirements
• Initiate and coordinate diagnostic imaging or other tests, obtain authorizations, and inform patients of financial responsibilities
• Handle outgoing referrals and prior authorizations
• Export clinical summaries and fax dictations referring physicians
• Provide instructions for follow-up, and maintain a positive, professional environment
• Work closely with all employees to ensure seamless patient flow
• Give instructions to the patient as instructed by the provider (scheduling/messages), schedule appointments, and answer patient questions
• Maintain a safe, secure, and healthy work environment by following and enforcing standards and procedures, and complying with HIPAA laws and regulations
• Maintain organized stations (reception and management team must be able to find all documents/related work materials necessary in your absence)
• Serve as a team player and perform other essential duties or pending tasks when needed in a positive and professional manner
• Treat all individuals (patients, coworkers, and other professionals) with respect; bullying will not be tolerated
• Adhere to all privacy and confidentiality guidelines
• Other duties as assigned

Benefits

• Medical, Dental, and Vision insurance
• Paid Time Off
• 401(k) Retirement Plan
• Great Work Environment
• Training & development