Quality Manager Jobs

About The Position

Requirements

• Bachelor’s Degree
• Lean Facilitator Certification or equivalent experience
• 3-5 years experience in Quality Management Systems and Lean tools
• Knowledge of flexographic printing products and flexographic printing capabilities preferred.
• Excellent organizational abilities in handling multiple projects.
• Exceptional computer skills and understanding of ERP system.

Responsibilities

• Own and manage the internal audit program for site Quality Systems, including audit planning, execution, findings management, corrective action follow‑up, and continuous improvement of audit effectiveness.
• Lead all external audit activities, including customer, third‑party, and certification audits, serving as the primary site contact and ensuring audit readiness, coordination, compliance, and timely closure of findings.
• Act as the primary Quality interface for customer and third‑party requirements, ensuring expectations are clearly understood, communicated, and embedded into site processes and practices.
• Establish, monitor, and report Quality Key Performance Indicators (KPIs), driving visibility and accountability across the facility, including but not limited to: First Pass Yield, Cost of Quality (COQ), Waste Reduction across all categories, Inspection and Editing Costs.
• Analyze quality performance trends and lead action planning to address gaps, improve outcomes, and support operational and financial objectives.
• Provide Quality leadership support for all new production and product launches, ensuring quality readiness, risk identification, and standardization prior to and during launch.
• Own the completion and management of all supplier and customer claims and credits, ensuring timely resolution, financial accuracy, and systemic corrective actions.
• Lead the management of internal and external customer corrective actions, ensuring root cause rigor, effective countermeasures, cross‑functional accountability, and sustained results.
• Prepare and deliver all required monthly quality and performance reporting, providing clear insights, risks, and recommendations to the leadership team.
• Support, coach, and develop the Quality Team, driving capability building, alignment to quality standards, and consistent execution of quality processes.
• Lead Continuous Improvement (CI) projects aligned with Plant Strategic Plans, utilizing structured problem‑solving and data‑driven methodologies to deliver measurable operational gains.
• Represent the site in Monthly Quality Collaboration Meetings sharing best practices, addressing systemic issues, and ensuring alignment across the network.
• Participate in New Product Approval and Launch activities.