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Senior Business Psychologist

MakiPeople•New York, NY

About The Position

The Science team at Maki People is dedicated to advancing the future of hiring through innovation, rigor, and collaboration. This team develops high-quality content, including expanding a library of tests and tools, designing bespoke client activities, and evaluating AI-driven scoring algorithms for fairness and accuracy. They leverage psychometric expertise to build reliable assessments, develop tools to analyze candidate data, and support clients in optimizing workforce strategies. The team also leads original studies on psychological and technological trends, collaborates with regulatory bodies, and educates internal teams and clients on psychological and AI-driven insights. As a Senior Business Psychologist, you will be a key partner in shaping the future of recruitment and driving exceptional client outcomes. Your role will involve building strong client relationships, applying psychological theories to improve assessment and selection procedures, conducting research to identify key psychological factors for job roles, and creating custom assessments. You will also ensure the test bank is diverse and inclusive, collaborate with various internal teams, communicate validation studies to non-technical audiences, and share insights on AI technologies with external stakeholders. Adherence to ethical and compliance standards in test development and AI-driven hiring systems is crucial. Additionally, you will assist in training internal teams, stay updated on I/O psychology and AI research, contribute to client proposals with scientific expertise, and represent Maki People at industry conferences.

Requirements

  • Experience in job analysis and developing competency frameworks for clients.
  • Excellent understanding of AI applications in assessments.
  • Strong understanding of ethical considerations and compliance standards in the development and application of assessments, especially those integrating AI technologies.
  • Proven ability to translate technical concepts for diverse audiences, advocating for an evidence-based approach in business discussions.
  • Expert knowledge in assessment design, validation studies, and psychometric methods.
  • Strong interpersonal and relationship-building skills to effectively collaborate with internal teams, clients, and external stakeholders.
  • Advanced research skills to design and execute studies that drive innovative assessment solutions and contribute to thought leadership.
  • Proven ability to manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
  • Familiarity with industry-specific challenges and trends, enabling the customisation of assessments to diverse sectors and job roles.
  • Strong writing skills for creating professional documentation, including technical reports, white papers, and client-facing materials.
  • Experience with data analysis or programming tools (e.g. SPSS, JASP, Mplus, R, Python) for psychometric analysis and research.
  • Strong knowledge of test content creation and review processes.
  • Expertise in assessment design and item-writing best practices, ensuring cultural fairness and minimizing bias in assessments.
  • Comfortable with public speaking and presenting findings at conferences, webinars, and client meetings to represent the organisation effectively.
  • Awareness of diversity, equity, and inclusion principles, applying them to ensure assessments promote fair and unbiased hiring decisions.
  • Understanding automated scoring systems and their ethical considerations.

Responsibilities

  • Building strong client relationships, guiding them through the assessment lifecycle—from needs analysis to results interpretation
  • Apply psychological theories and methodologies to improve our assessment and selection procedures
  • Conduct research and analysis to identify key psychological factors and competencies relevant to various job roles and industries
  • Create custom assessments and competency frameworks tailored to client needs and psychometric standards
  • Ensure that our test bank is diverse, inclusive, and covers the core competencies aligned with the future of work.
  • Working closely with Onboarding, Customer Success, Psychometricians, AI Scientists and Assessment Operations to ensure high-quality, scalable, and impactful assessments
  • Communicating validation studies and statistical insights in clear, actionable ways for non-technical audiences
  • Share insights and information to external stakeholders on how AI technologies are integrated into our assessments, highlighting their purpose, functionality, and impact
  • Ensuring that test development and AI-driven hiring systems adhere to the highest ethical and compliance standards.
  • Assist in training and educating internal teams on psychological best practices in talent acquisition
  • Stay updated on I/O psychology and AI research, applying insights to product development.
  • Contribute to client proposals by providing expert input on science-related matters, ensuring the scientific rigour, validity, and innovation of our solutions are effectively communicated to win key deals.
  • Represent Maki People by presenting actionable insights and findings at key industry conferences, bridging scientific rigour with practical business applications.

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