Pharmacy Technician Jobs

About The Position

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients, offer assistance, resolve issues, answer questions, and deliver a positive customer experience.
• Model customer service best practices and develop relationships with valuable customers.
• Assist the pharmacist with pharmacy practice under supervision and in accordance with applicable regulations and company policy.
• Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
• Retrieve, count, and pour pharmaceutical drugs; verify medication and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors promptly and follow company policies and procedures related to pharmacy errors and quality improvement.
• Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales, collect and handle cash, and assist customers in locating over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Follow asset protection procedures and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
• May assist with clinical services, including collecting and labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Support relationships with the local medical community through provider detailing and outreach to healthcare groups and care facilities.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures, maintain respectful coworker relationships, and complete special assignments as directed.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend manager-requested training, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.