Pharmacy Tech Jobs in Phoenix, IL

About The Position

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Ability to perform pharmacy duties under pharmacist supervision and in accordance with applicable regulations and company policies.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients by greeting them, offering assistance with products and services, resolving issues, and answering questions.
• Model customer-service best practices and develop strong relationships with valuable customers.
• Assist the pharmacist in pharmacy practice under supervision and comply with state, federal, and company policies, including the Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information accurately and process prescriptions.
• Retrieve, count, and pour medications; verify medicines and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow Good Faith Dispensing requirements during applicable prescription dispensing activities.
• Register sales, collect and handle cash, and assist customers in locating over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset-protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
• As needed, assist with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical providers and health organizations through outreach and provider detailing.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures, maintain respectful coworker relationships, and complete assigned special projects and tasks.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend manager-requested training, earn continuing education credits, and maintain knowledge of developments in healthcare and pharmacy.